With over 25 years of experience in delivering solutions for customers from various industries and sizes, I am a Process Executor at H&M, where I apply my expertise in ERP architecture, business process consulting, and IT service delivery. I am responsible for managing the global incident management team, ensuring the smooth and efficient operation of the IT infrastructure, and providing support and guidance to the business units and stakeholders.I am also the CEO of VCloud9, a company that I founded in 2012 with the mission to scale small and medium businesses by implementing intelligent processes and technology. I have successfully led the acquisition of a managed service and cloud provider startup, NJ-Techs, and developed a patent pending hybrid cloud offering, Flexxcloud, that gives SMBs a competitive advantage. I have a strong background in networking infrastructure, cloud transformation projects, and virtual infrastructure and migration projects. I am proficient in Zoho, Netsuite, Odoo, and other CRM/ERP solutions, as well as problem, incident, and support management systems.
Listed skills include Virtualization, Cloud Computing, Data Center, Vmware, and 46 others.