Victoria Cormier Email & Phone Number

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

Wentzville, Missouri, United States

• Utilized Relias software for comprehensive training information, enhancing knowledge and skills relevant to the role. • Employed Citrix software to access and manage essential clinic information, ensuring accurate and efficient data handling. • Collaborated with a diverse range of professionals, including all area Crisis Center Directors, CLIs, Nurses, Case Managers, TCLs, Psychiatric, Law Enforcement, and Resource Service Providers.• Demonstrated leadership skills onsite while nurses, TCLs, and psychiatrists were working remotely.• Successfully set and achieved quarterly goals, surpassing expectations and delivering exceptional results within stipulated time-frames.• Acquired specialized training in deescalating behavioral problems, administering medication, conducting vital checks, and obtaining CPR certification.• Actively participated in live training events conducted via Microsoft Teams, ensuring continuous professional development and staying up-to-date with industry advancements.

Las Vegas, Nevada Area

• Participated in virtual training sessions hosted by Apple to enhance technical knowledge and skills.• Troubleshot and resolved technical problems for customers and store associates.• Acted as a key resource during the pandemic, providing remote assistance to customers through FaceTime Audio and Video, leveraging the in-depth knowledge grained through Apple Seed training.• Demonstrated proficiency in working with various macOS versions (High Sierra, Mojave, Catalina, and Big Sur), watchOS versions (4, 5, and 6), iOS/iPadOS versions (11, 12, 13, and 14), and tvOS versions (10, 11, 12, 13, and 14).• Successfully resolved technical issues by reformatting, reimagining OS and reconnecting demo devices to DOCTA Hub. • Collaborated within a small team environment to complete product resets and hosting specialized demo events.• Recognized as an Employee of the Quarter in the Western Region in 2018, earning the title of Lead Apple MSC.

Las Vegas, Nevada Area

• Conducted rigorous stress tests on a wide range of products, including household items, electronics, and clothing, to assess their quality and performance.• Evaluated products based on criteria including functionality, cosmetic defects, repair feasibility, resale profitability, and overallcondition.• Maintained an organized product inventory, including taking photos, composing detailed descriptions, setting prices, and packaging orders for shipment.• Utilized Google Sheets to accurately enter and manage product information within the company's product database. • Collaborated closely with a small team of 6-8 individuals to ensure efficient inspection and relisting processes.• Demonstrated a strong sense of urgency and time management skills to meet key metrics and targets.• Although no specialized training or certifications were provided, developed practical skills in product inspection and assessment through hands-on experience.

Las Vegas, Nevada

• Collaborated with Senior Testers, Lead Testers, and IT department to address technical challenges and ensure smooth testing processes.• Discovered and reported multiple software defects using precise testing methods and specialized software testing tools, such as Jira by Atlassian and TestTrack by Seapine.• Utilized FRAPS for frame rate monitoring, Handbrake for video recording, and native screenshot tools for capturing visual bugs.• Conducted rigorous testing on various gaming platforms, including PS4, Xbox One, and PC, to identify and reproduce bugs, crashes, graphical glitches, and other issues.• Worked on testing titles such as Mafia 3, Sid Meier's Civ 6, and NBA 2KI7, aiming to break the game and provide comprehensive feedback for improvement.• Maintained detailed bug database entries, including precise steps to reproduce issues, enabling developers to fix identified problems effectively.• Contributed to the sustained improvement of game quality by diligently inputting and regressing a high volume of bugs daily, meeting assigned targets.

Las Vegas, Nevada Area

• Maintained store inventory to ensure optimal organization and presentation, facilitating efficient customer browsing and product accessibility.• Empowered customers with in-depth product knowledge, enabling them to make confident and well-informed purchasing decisions.• Conducted hands-on demonstrations to educate customers about the features and benefits of cutting-edge technologies such as Xbox One, PlayStation 4, Surface Pro, and Windows 8.1.• Collaborated closely with cross-functional teams, including managers, supervisors, and employees in various departments such as Cosmetics, Jewelry, Toys, Garden Center, Home Décor, Cosmetics, Health and Beauty, and Electronics.• Conducted training sessions with associates in the jewelry department, delivering comprehensive knowledge on Citizen Watches and enhancing their sales capabilities.• Represented the Western region at a Microsoft Windows Training • Meeting, actively participating in professional development programs to enhance technical expertise.

Las Vegas, Nevada Area

• Collaborated with the company President, Director of Operations, and Business Manager to understand and meet design requirements.• Designed captivating billboard ads and created brand-exclusive promotional marketing posters.• Redesigned the website and mobile app, ensuring seamless integration of design elements and for a cohesive user experience.• Maintained consistent branding and visual identity across all marketing materials for Hangover Heaven and Vita Heaven.• Created graphics for the website's slide banner and marketing emails.• Produced diverse marketing materials for print including; table tents, brochures, business cards, promotional magnets, a promotional comic strip, and graphics for the services provided menu.• Managed multiple design projects concurrently, adjusting priorities based on demand and effectively meeting deadlines.

Las Vegas, Nevada Area

• Utilized proprietary software for creating, scheduling, and sending email brochures (e-blasts) to prospective clients, optimizing marketing campaigns.• Created marketing brochures using Adobe InDesign, leveraging advanced layout and design techniques to showcase commercial real estate properties effectively.• Employed Adobe Photoshop to enhance property photos, improving their visual appeal for marketing materials.• Utilized Autodesk AutoCAD to mock-up floor plans for select properties, ensuring accurate representation and visualization of available spaces.• Transferred clinic information from paper contracts to a digital archive, meticulously extracting and organizing data for entry into the Microsoft Access client database.• Managed a large volume of clinic contracts, digitizing and organizing them into a comprehensive file system, ensuring easy access and efficient retrieval.• Assisted in reformatting the clinic database, optimizing its structure for improved data management and streamlined information retrieval.

Las Vegas, Nevada Area

• Collaborated with the associates, supervisor, and manager of the Electronics Department to ensure seamless integration of technical expertise into the sales process.• Provided exceptional customer service, leveraging expert technical knowledge of Dell computers to assist customers in making informed purchasing decisions.• Demonstrated strong communication and listening skills when interacting with co-workers, managers, and customers, ensuring effective communication of technical details.• Conducted daily demonstrations showcasing the features and capabilities of budget and gaming laptops and computers, effectively highlighting their suitability for customers' specific needs.• Submitted weekly sales and inventory sheets to facilitate data-driven decision-making and maintain accurate records. • Prioritized customer satisfaction by delivering exceptional service, resolving issues, and providing post-purchase support.

Associate Of Science (As), Software Development

Activities and Societies: NTHS

Bachelor Of Science - Bs, Digital Entertainment And Game Design

Activities and Societies: NTHS

Associate Of Science - As, Computer Drafting And Design