Managing all operational aspects including distribution, customer service, human resources, administration, rental and sales in accordance with the company's objectivesProviding training, coaching, development and motivation for branche personnelAssign and direct all work performed in the branch and supervise all areas of operation. Manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. Hands-on approach and commitment to the expansion and success of the business by implementing strategies that increase productivity and enable rental and sales targets achievement.Assess local market conditions and identify current and prospective sales opportunitiesMeet goals and metricsManage budget and allocate funds appropriatelyBring out the best of branch’s personnel by providing training, coaching, development and motivationLocate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunitiesShare knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needsAddress customer and employee satisfaction issues promptlyAdhere to high ethical standards, and comply with all regulations/applicable lawsNetwork to improve the presence and reputation of the branch and companyStay abreast of competing markets and provide reports on market movement and penetration

Inzetbaar voor diverse projecten binnen de bancaire sector alsmede projecten voor verzekeraars.Kenmerken; klantcontact / communicatie / gesprekstechnieken / management / WFT gecertificeerd / Customer Due Diligence / reviews / call center ervaring / financieel / verzekeringen

Als adviseur dagelijkse bankzaken is het mijn verantwoordelijkheid dat klanten van de Rabobank van A tot Z goed geholpen en te woord gestaan worden.Daarnaast hou ik mij bezig met Customer Due Diligence, Klantintegriteit en voer ik hoor&wederhoor gesprekken voor onze Financial Economic Crime afdeling. Tot slot ben ik actief voor de lokale bank als vicevoorzitter van de Ondernemingsraad en zet ik mij in voor diverse vrijwilligersactiviteiten van de bank.