- Troubleshooting and resolving server & network-related issues. - Recommending, scheduling, and implementing system software & OS upgrades/patches or repairs as needed. - Proposing and implementing systems enhancements to improve the reliability and performance.- Ensuring continuity of services towards clients & remote employees and maintaining a secure environment. - Automating and scheduling daily/weekly tasks, data back-ups and ensuring data integrity. - Optimizing processes and leading process improvement.- Dockerizing Legacy Software (Successfully modernized an aging software application that relied on PHP 5.6 and MySQL 5.6. Created custom Dockerfiles to containerize the application, ensuring portability and easy deployment across various environments. Uploaded Docker images to DockerHub for convenient access and distribution.- Utilizing Portainer (Efficiently managed Docker containers and orchestrated deployments using Portainer.)- Creating Slack Webhooks for Backup Notifications.- Collaborating with Developers in Vietnam, Task Management via Jira Kanban Board and Staging Environment. Testing everything with bitbucket pipelines (Production and Stage).

-Manage server hardware/systems, file systems backup and recovery operations, group policy development, configuration management.- Maintain database and content backups for both the website and employees utilizing NAS and cloud storage.-Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, company mobile phones, smartphones, software deployment, security updates and patches.-Diagnosing and resolving hardware, software, networking, and system issues when they arise.-Replacing and upgrading defective or outdated components when necessary.-Monitoring system performance to ensure everything runs smoothly and securely.-Researching and recommending new approaches to improve the networked computer system.-Documenting any processes which employees need to follow to successfully work within computing system.-Build servers using AWS Importing volumes, launching EC2, RDS, S3, IAM, Route53, VPC, creating security groups.-Build servers using DigitalOcean Importing volumes, launching Droplet, Space, creating firewall.-Used GITHUB and Bitbucket as source code repositories with them Pipelines.-Managed GIT repositories for branching, merging.-Sold knowledge with linux (centos,ubuntu) administration.-User administration and password policy management.-Experience in creating scripts (bash)-Creating dockerfile, dockercompose-Build, knowledge and problem solved for varies firmware like Laravel, React, NodeJS, Angular, Drupalwith composer and drush, Magento 2, wordpress

-Providing technical support to end-users, leveraging broad-based expertise to handle problemidentification, diagnosis, resolution, and escalation via helpdesk system, telephone, and remotesupport tools.-Performing security administration functions for user, data, and remote access.Installing, configuring, and upgrading hardware, operating system software and applicationsoftware.-Pro-actively anticipating, pre-empting, diagnosing, and solving hardware, network, and softwareproblems.-Working with tech support colleagues to match their needs with appropriate equipment andsoftware.-Maintaining records of technical support requests and needs for various sites.-Communicating with end users during the repair process.-Assisting in the yearly planning and budgeting process for information technology.-Maintaining software and hardware inventories for various sites.-Performing other tasks or assumes other responsibilities as may be assigned by the immediatesupervisor.-Building an IPTV and Internet radio recording system for media monitoring purposes throughLinux Server system.-Maintain the full CAPI data collection platform (Server and the network of tablets).-Consulting and decision-making role in the acquisition of software and hardware needs.-Unix/Linux/Windows server management for several applications including web server, primarydomain server, virtual servers, backup and replication solutions.-Maintenance of company’s servers for data entry and report generation through private webinterface and dedicated software.-Maintenance of IDRA Company and IDRAMEDIA websites.-Maintenance of software for IPTV record/transcode of several TV channels simultaneously formedia monitoring through a dedicated server.

-Preparation, completion, and inventory of broadcasting equipment.-Control and implementation of computer programs in the broadcasting equipment and in thecompany's internal systems and networks.-Maintenance of Audience Measurement solutions, including hardware devices for recording andgenerating audio fingerprints.-Maintenance of the main database structure which had to store data for more than 1000 singlereporting devices on a 24/7 basis.-Maintenance of Linux application (for comparative and testing purposes) to record, clean andfilter audio and generate its fingerprint.-Maintenance of the matching scripts and queue systems and implemented matching logic tobetter optimize the system by reducing server load.-Maintenance of IPTV recording system to serve as the primary matching source of the audiofingerprints.-Assisting in the cleaning and processing of data and the preparation of various computerdatabases.-Creation and implementation of logistic schemes for the progress and efficiency of field work.Installation and maintenance of the main network servers of the company.-Configure and maintain network and computer security.-Installation, configuration, maintenance, monitoring and troubleshooting of the operation ofvarious computers, network equipment and other peripheral devices.-Documentation of network processes / network support activities.-Provide training and support for other employees who use computers as end-users.-Other duties dictated by the business situation (Installing different software programs, usingdifferent data entry programs, processing them etc.).-Maintenance of company web sites.

Provided technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and escalation via helpdesk system, telephone, and remote support tools. Performed security administration functions for user, data, and remote access.• Installs, configures and upgrades hardware, operating system software and application software• Pro-actively anticipates, pre-empts, diagnoses and solves hardware, network, and software problems• Works with tech support colleagues, staff to match their needs with appropriate equipment and software• Maintains records of technical support requests and needs for various sites• Communicates with end users during the repair process• Assists in the yearly planning and budgeting process for information technology• Maintains software and hardware inventories for various sites.• Performs other tasks or assumes other responsibilities as may be assigned by the immediate supervisor or his/her designee

Creator of websites:www.kartarinore.alwww.youthact.al

Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems.

www.athlitis.grwww.serendipity.alwww.royaltaxi.alwww.dhima.euwww.aquilachartering.gr

- Proper installation, functioning and maintenance of University's Computer hardware and software.- Functioning of all University's Electronic network. (Communications Fax, E-Mail, mobile phones, internal communications).- Software applications and suggest/record new ones to match University's needs.- Web Developer and Web Designer.- Creator of University volley ball team website (barletivolley.umb.edu.al)- Part of project "Art, Plastic and Recycling" (www.nature.al)

- Proper installation, functioning and maintenance of Company's Computer hardware and software.- Functioning of all Company's Electronic network. (Communications Telex, fax, E-Mail, mobile phones, internal communications).- Back up of electronically stored data, at prescribed frequencies.- Software applications and suggest/record new ones to match Company's needs.- Monitor vessel's Navigation & Communication equipment, and arranging repairs/refits by competent technicians as necessary.- Analyse and monitor Company’s Communications expenses and propose cost effective solutions to Management.