Vasileios Kalogeropoulos Email & Phone Number

Greece

Greece

Greece

Düsseldorf Und Umgebung, Deutschland

- Establish project plan (time, resource, cost planning etc.)- Manage Service Deliveries, incl. cost estimation delivery, budget managing and resource handling- Secure proper Service Delivery performance management, incl. high quality document handling and Risk Assessment, to ensure delivery quality and precision- Develop and manage internal/external stakeholder relations for ensuring proper project outcome

Düsseldorf Area, Germany

Through the supplementary role as Quality Manager, along with Customer Project Manager, among my responsibilities - Promote the Service Delivery Quality Assurance importance throughout three Service Delivery centers in Düsseldorf, Gothenburg and Montreal- Drive the Customer Satisfaction process and monitor Service Delivery Quality among the centers, reporting the results to higher management through the relevant KPI- Developed and introduced tools and processes in the organization… Show more Through the supplementary role as Quality Manager, along with Customer Project Manager, among my responsibilities - Promote the Service Delivery Quality Assurance importance throughout three Service Delivery centers in Düsseldorf, Gothenburg and Montreal- Drive the Customer Satisfaction process and monitor Service Delivery Quality among the centers, reporting the results to higher management through the relevant KPI- Developed and introduced tools and processes in the organization for the measurement, follow-up and analysis of Customer Satisfaction results Show less

Düsseldorf Und Umgebung, Deutschland

- Interoperability verification between Ericsson and other vendors’ nodes in multivendor environments for operators globally- Participation in the project management phases from pre-sales to conclusion, mainly engaged in the execution phase, responsible for meeting customer expectations according to project plan- Competence transfer to the test team, monitoring the overall project progress and being the single point of contact (SPoC) for customers- Developed good consultative &… Show more - Interoperability verification between Ericsson and other vendors’ nodes in multivendor environments for operators globally- Participation in the project management phases from pre-sales to conclusion, mainly engaged in the execution phase, responsible for meeting customer expectations according to project plan- Competence transfer to the test team, monitoring the overall project progress and being the single point of contact (SPoC) for customers- Developed good consultative & argumentation skills through daily face-to-face customer sessions Show less

Master Of Science (Msc), Elektrotechnik Und Informationstechnik

Bachelor Of Engineering (B.Eng.), Mechatronik, Robotik Und Automatisierungstechnik