Vebhav Anand
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Vebhav Anand Email & Phone Number

General Manager at Cogent E Services
Location: New Delhi, Delhi, India 9 work roles 3 schools
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Current company
Cogent E Services
Role
General Manager
Location
New Delhi, Delhi, India
Company size
9533 employees

Who is Vebhav Anand? Overview

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Quick answer

Vebhav Anand is listed as General Manager at Cogent E Services, a with 9533 employees, based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Vebhav Anand.

Vebhav Anand previously worked as Vice President Call Center at Clove Dental and Head of Call Center at Ifb Industries Ltd. Vebhav Anand holds Master Of Business Administration - Mba, Marketing from Fore School Of Management, New Delhi.

Company email context

Email format at Cogent E Services

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Cogent E Services

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Profile bio

About Vebhav Anand

Strategic Operations Leader with 25+ years of expertise in scaling multi-geographic business operations across Healthcare, Consumer Durables, and Travel/E-commerce sectors. Demonstrated excellence in transforming cost to profit units, driving INR 300 Crore annual revenue and achieving 270% improvement in lead conversion. Successfully scaled global teams to 900 FTE across UK, Europe, USA, and India markets. Leverages business intelligence and digital transformation initiatives to optimize customer experience and exceed operational KPIs in D2C, B2C, and B2B environments.

Current workplace

Vebhav Anand's current company

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Cogent E Services
Cogent E Services
General Manager
New Delhi, DL, IN
Website
cogenteservices.com
Employees
9533
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Company profile
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9 roles

Vebhav Anand work experience

A career timeline built from the work history available for this profile.

Vice President Call Center

Current
Clove Dental

Delhi, India

Mar 2023 - Present

Consultant

Solonist

New Delhi, India

Advising businesses on -Outsourcing Strategy & ExecutionBuild - Operate - Transfer of Contact Center ServicesVendor Management

Jul 2011 - Aug 2016

Assistant Vice President - Call Centre

Makemytrip.Com

Delhi, India

Account Management of the Outsourced processes to leading BPO of international repute. This included selection, negotiation, contracting, transitioning and service delivery.Responsible post purchase experience of product lines.Setup the Call center frameworkCustomer ExperienceQualityAutomation

Aug 2006 - Jun 2011

Service Delivery Leader

Travelport

Delhi, India

In addition to delivery towards Ebookers (European Operations), responsible for delivery towards Customer Service of Ebookers Plc

May 2003 - Jul 2006

Manager Operations

Minerva Telelink

Transition and delivery of Voice/ Back office outsourced programs

Sep 2001 - Apr 2003

Project Coordinator

Orion Dialog Pvt Ltd.

Setup of Customer care & Back Office functions for India Today Group. Also managed outbound campaigns for Dun & Bradstreet

Oct 1999 - Aug 2001

Senior Developer Executive

Advanced Technology Labs

Delhi, India

Managed the Inbound Contact Center

Apr 1997 - Sep 1999
Team & coworkers

Colleagues at Cogent E Services

Other employees you can reach at cogenteservices.com. View company contacts for 9533 employees →

AP Alphonsa P.T Alphonsa P.T Colleague at Cogent E ServicesBengaluru, Karnataka, India View → PD Pooja Devadiga Pooja Devadiga Colleague at Cogent E ServicesMangaluru, Karnataka, India View → DK Danish Khan Danish Khan Colleague at Cogent E ServicesGhaziabad, Uttar Pradesh, India View → IV Immy Verma Immy Verma Colleague at Cogent E ServicesNoida, Uttar Pradesh, India View → AB Ankur B Ankur B Colleague at Cogent E ServicesNoida, Uttar Pradesh, India View → SG Sanyogita Gupta Sanyogita Gupta Colleague at Cogent E ServicesDelhi, India View → NZ Nafse Zaidi Nafse Zaidi Colleague at Cogent E ServicesBareilly, Uttar Pradesh, India View → LM Lawanshi Maheshwari Lawanshi Maheshwari Colleague at Cogent E ServicesDelhi, India View → TR Trivedi Ronak Trivedi Ronak Colleague at Cogent E ServicesSurat, Gujarat, India View → SD Shubham Deshmukh Shubham Deshmukh Colleague at Cogent E ServicesMumbai, Maharashtra, India View →
3 education records

Vebhav Anand education

Isc, Commerce

The Frank Anthony Public School
FAQ

Frequently asked questions about Vebhav Anand

Quick answers generated from the profile data available on this page.

What company does Vebhav Anand work for?

Vebhav Anand works for Cogent E Services.

What is Vebhav Anand's role at Cogent E Services?

Vebhav Anand is listed as General Manager at Cogent E Services.

Where is Vebhav Anand based?

Vebhav Anand is based in New Delhi, Delhi, India while working with Cogent E Services.

What companies has Vebhav Anand worked for?

Vebhav Anand has worked for Cogent E Services, Clove Dental, Ifb Industries Ltd, Solonist, and Makemytrip.Com.

Who are Vebhav Anand's colleagues at Cogent E Services?

Vebhav Anand's colleagues at Cogent E Services include Alphonsa P.T, Pooja Devadiga, Danish Khan, Immy Verma, and Ankur B.

How can I contact Vebhav Anand?

You can use AeroLeads to view verified contact signals for Vebhav Anand at Cogent E Services, including work email, phone, and LinkedIn data when available.

What schools did Vebhav Anand attend?

Vebhav Anand holds Master Of Business Administration - Mba, Marketing from Fore School Of Management, New Delhi.

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