Provide support for virtualized environments, including VMware, Hyper-V, or other virtualization platforms.Manage Active Directory environments, including user and group management, policy configuration, and access controls. Develop and execute scripts using PowerShell, Bash, or other scripting languages to automate repetitive tasks and streamline support processes.Utilize monitoring tools to track system performance, network traffic, and server health, proactively addressing issues… Show more Provide support for virtualized environments, including VMware, Hyper-V, or other virtualization platforms.Manage Active Directory environments, including user and group management, policy configuration, and access controls. Develop and execute scripts using PowerShell, Bash, or other scripting languages to automate repetitive tasks and streamline support processes.Utilize monitoring tools to track system performance, network traffic, and server health, proactively addressing issues before they escalate.Utilize remote desktop tools and command-line interfaces to diagnose and fix technical issues on client machines. Show less

Administer and troubleshoot various operating systems, including MS Windows, macOS and Linux ensuring all systems are up-to-date , secure , and running smoothlyConfigure and manage VPNs and IPsec to provide secure remote access for usersManage Active Directory , including user accounts , email configurations and data securityDeploy , manage and update antivirus solutions across the organization , ensuring all systems are protected against threats

• Install, configure, and update software applications on user devices. Ensure that all software is properly licensed and compliant with company policies.• Diagnose and troubleshoot technical problems, including software bugs, hardware failures, and network connectivity issues.• Provide first-line technical support to end-users, resolving software and hardware issues in a timely manner. Use remote access tools to assist users offsite.• Provide remote support to users via Citrix and… Show more • Install, configure, and update software applications on user devices. Ensure that all software is properly licensed and compliant with company policies.• Diagnose and troubleshoot technical problems, including software bugs, hardware failures, and network connectivity issues.• Provide first-line technical support to end-users, resolving software and hardware issues in a timely manner. Use remote access tools to assist users offsite.• Provide remote support to users via Citrix and VPN, resolving technical issues for remote workers. Ensure remote access solutions are secure and efficient.• Diagnose and repair hardware issues, including desktops, laptops, and peripherals. Show less