Technical Support Representative
Provide support for virtualized environments, including VMware, Hyper-V, or other virtualization platforms.Manage Active Directory environments, including user and group management, policy configuration, and access controls. Develop and execute scripts using PowerShell, Bash, or other scripting languages to automate repetitive tasks and streamline support processes.Utilize monitoring tools to track system performance, network traffic, and server health, proactively addressing issues… Show more Provide support for virtualized environments, including VMware, Hyper-V, or other virtualization platforms.Manage Active Directory environments, including user and group management, policy configuration, and access controls. Develop and execute scripts using PowerShell, Bash, or other scripting languages to automate repetitive tasks and streamline support processes.Utilize monitoring tools to track system performance, network traffic, and server health, proactively addressing issues before they escalate.Utilize remote desktop tools and command-line interfaces to diagnose and fix technical issues on client machines. Show less