Team Member
• Collaborated with team members to develop and implement new strategies that improved customer satisfaction ratings by 20%. • Assisted in training new team members on company policies and procedures, resulting in a 30% decrease in onboarding time. • Led weekly team meetings to discuss the tasks on hand for the week, and discuss operational challenges, resulting in a 15% increase in overall team productivity. • Expanded understanding of business operations by resolving daily issues, coordinating meetings, training new team members, and implementing innovative improvement strategies. • Spearheaded the customer relations with business clients. Supported management in maintaining inventory control and facilitating stock ordering processes.