I possess two years of experience in the Hospitality Industry. In my most recent role at Crowne Plaza in Ahmedabad, I served as a food and beverage associate, working across various sections of the food and beverage service outlets. My responsibilities included overseeing day-to-day operations, such as Food & Beverage cost control, inventory management, customer service, training & development, and banquets. Additionally, I have 1 year and 8 months of experience in the customer support industry. At Ienergizer in Noida, as a customer support executive, I managed customer queries utilizing Zendesk, Okta, and Platform Studio tools. I am capable of working effectively under pressure and possess strong communication skills.