Led the efficient execution of deals at Cushman & Wakefield by reviewing and aligning accurate property, customer, and pricing terms with internal systems.• Completed write-offs, master data management, and missing payment activities in a timely manner to support Deal Desk operations.• Contributed to knowledge management and maintenance of standard operating procedures, best practices, and key policy documentation for continuous improvement.

Part of Quote to Order process wherein responsible for end-to-end delivery of Quotes to customer, receiving Orders (PO) and submitting the PO for booking.• Validate all aspects of contract packages for accuracy and compliance with Oracle's Business Practices and Consulting Business Approvals/Process while maintaining customer satisfaction and responsiveness.• Review, draft, redlining and negotiate complex contracts for SAAS Cloud business.• Familiar with CPQ quote creation, Q management, submission of approval requests in DAS, Request for workaround (RFW), submission of CDT, Submission of DMIT queries and Q request creation.• Aware of policies per Oracle Cloud Approval Matrix (OCAM) on all type of subscriptions such as New, Update and Renewal subscription for SAAS, Global business Units, UCM and Tech cloud products.• Review of DAS (Deal approver system) at entirety on non-standard approvals to ensure sales requirements are captured accurately.• Experienced in drafting OD with specific templates for public sector, commercial and Named Strategic Accounts (E.g Cox, Bank of America).• Engaging and working with legal team to draft new non-standard clauses if required.

1. Validate new customer accounts submitted by partners based on defined program guidelines 2. Track management approval of opportunity registration 3. Resolve partner inquiries on different programs and processes 4. Support the documentation of processes 6. Provide program and status reporting as requested. 7. Provide periodic reporting and updates to management 8. Assist with special projects as needed 9. Train new people as they join the organization.10. Quality Assurance and Preparing daily weekly and monthly quality reportsTools Handled in PRO Partner Registration Operations (PRO) On Demand for Sales Policies, Deal registration, Approvals.• Sales force.com• Excel• Outlook• Reporting Daily, Weekly, Monthly and Quarterly on Quality and production

Operations specialist will perform various operational tasks to support worldwide Sales operation (both direct deals and partner) organization. These tasks will include activating and progressing Oracle partners, assuring partner compliance, providing partner support on issues and program inquiries, and the fulfillment of partner programs. The Specialist understands the processes of Sales Support, Ordering, Finance, Legal, Channel Marketing, Service and IT to ensure all business issues relating to the program are addressed and resolved in a timely manner. The Specialist will communicate with our partners, as well as internal business units primarily by email but the impressions the Specialist creates when s/he interacts with all customers will play a significant role in establishing favorable perceptions and ensure a positive experience in all interactions • Work with the Partner Operations team to ensure timely, accurate, and detailed responses to both internal and external customer inquiries as well as escalate to management as appropriate • Process approval requests and agreements • Update partner training and certification data • Prepare and submit program fee invoices and payments • Validate new customer accounts submitted by partners based on defined program guidelines • Audit rebate claims submitted by partners based on defined program rules • Create, review and send out partner rebate statements • Process claims of Market Development Fund activities and create request for payments • Support data cleansing activities and maintain data integrity• Web quote• DAS-Deal approval system• QRS• GSI Quoting• CPQ-Configure Price Quote• Excel• Outlook• PowerPoint

Experience in Oracle India Private Limited as an Operational Analyst Provides administrative support to Customer Data Operations Team – CDI/CDG to work on customer data creation/modification received from across the globe from customers, VADs, partners, contract specialists, sales reps and via online channels.