► Developed an automated process to interpret, analyze and clean text using natural language processing and obtained varied outputs suitable for filtering tweets and sentiment analysis, effectively dealing with encodings, stopwords, punctuations, emoticons, internet slang, and misspelt words► Designed an unsupervised algorithm to assign standardized relevance scores based on context of Twitter posts and narrowed down tweets deemed relevant as per the project requirements► Devised an automated process to computationally identify and categorize opinions/sentiments expressed in a given tweet as positive, negative or neutral, accounting for the impact of letter case, punctuations, emoticons and internet slang

► Worked closely with Gartner Analysts to identify new technology markets and define the product inclusion criteria for that market► Acquired a deep knowledge of various Gartner content types and the best fit research content with core focus on Gartner Magic Quadrant, Hype Cycle, Market Guide and Gartner Score, and planned and produced research content for 3 white papers on IT Data Security surveying over 15 clients► Partnered with experienced Gartner Analysts to identify 4 new technology markets in 2018 after thoroughly studying the top 10 companies in each market to define a suitable product inclusion criterion and added over 300 related IT tools and software products to these markets

IT Roadmap Builder is a web-based tool that helps clients generate technology roadmaps simplifying uses critical to every enterprise, including: Technology Retirement and Rationalization; IT Strategic Planning; Capability Roadmapping; and Technology Inventory.► Analyzed information on critical data attributes of over 7,000 software and hardware products in three different domains, which include Infrastructure, Applications and Security, and created an extensive in-house technology library that integrates with the IT Roadmap Builder tool using these data attributes reducing project outsourcing cost by approximately 25%► Monitored and analyzed latest trends in collaboration with the Emerging Technologies Roadmap team to determine the value, risk and adoption of emerging enterprise technologies using advanced multinomial regression models and chi-square tests on data from IT leaders at various midsize organizations and generated over 15 insightful trend reports for the advisory team► Catalogued varied attributes and validated data sources for over 170,000 technologies using a centralized shareable database management system called SQL to be used as a reference point by both the advisory and development teams significantly reducing the time and effort involved in searching for a source online► Advised clients on suitable replacements for obsolete technologies and assisted them in building comprehensive and accurate roadmaps to facilitate a smooth transition

► Set up a business to provide Telematics solutions for the transport and logistics industry► Determined viability of the business model using MS Excel by analyzing different selling-price combinations and breakeven point for generating targeted revenue► Led a team of 4 salesmen and collectively sold over 400 GPS tracking devices in the third quarter through direct B2C selling, increasing average quarterly sales for 2018 by 52%► Developed a strong business backend comprised of a team of 2 technical associates, an outsourced Google based network server, 3 on-field technicians and a GPS tracking mobile application for providing uninterrupted service to over 900 customers and 2500 vehicles

► Generated 22 buy-leads worth $1500 SGD per month through cold-calls► Created adverts on Facebook alongside carrying out basic SEO operations and email marketing campaigns

► Evaluated demand for Internet data-security in Singapore’s IOT market through 100+ survey results and client calls and independently fostered development of a new high-security encrypted router called “KloakBox” to fulfil high demand of data security in the industry► Optimized the company’s website using various SEO (Search Engine Optimization) methods and adding around 60 target keywords to the website’s code resulting in the website showing up as one of the top 10% search results on Google and Bing