Staff Data Scientist
Current• Product Development: Created a new depth metric for our product pillar, which is used to evaluate experiments and set quarterly goals. Worked with PMs and UX research to identify depth stages and blockers at each stage; developed quantitative markers per stage; and surveyed CSMs to verify quantitative markers align with qualitative stage assessments for a random sample of customers.• Company Alignment: Developed one of Slack’s three topline company metrics for 2021. Researched alternatives, proposed the most promising option to product leads, got executive buy-in, and built accompanying dashboards and experiment metrics.• Metrics Improvement: Led implementation of Slack’s first in-product survey. Results were used to generate ground-truth data for the search product and identify future logging refinements.