Vedant Merh Email & Phone Number

Dubai, Ae

United Arab Emirates

• Marshal onshore helicopter movements• Radio communication via two-way radio's to Pilots• Heliport Terminal Operations including conducting safety briefings, check in of passengers, boarding.• Weight & Balance Certified- H130 Airbus Helicopter • Ensuring safety measures/checks during helicopter start up/shut down procedure on the heliport

• Certified commercial aircraft Flight Skipper• Monitoring all verticals during departure, arrival & turnaround flights ensuring strict compliance with all SOP’s & safety• Monitoring loading/offloading and preparing Loading Instructions•Report (LIR) with the help of our CLC Centralized Load Center.• Providing instructions to service providers on load distribution after conducting calculations on weight & balance distribution on an aircraft.• Ensuring all departments are available to ensure Company’s targets On Time Turnaround (OTT) & On-Time Performance (OTP) is achieved.• Providing final Trim Sheet/Loadsheet & aircraft Release to Pilot in command.• Monitoring the safety of ground equipment and aircraft's in the apron area • Certified Flight Dispatch Coordinator

New Delhi Area, India

• Provided a high level of customer service by engaging customers and using active listening and interpersonal skills.• Verified identification and travel documents to efficiently board passengers for an on-time departure.• Provided passenger assistance at ticket counters and gate areas by issuing tickets, checking baggage, and assigning seats.• Updated records when lost, delayed, or pilfered bags were found.• Drove passenger satisfaction up by answering questions andproviding solutions to issues arising during flights promptly.• Tracing delayed baggage, dealing with damaged baggage cases• Maintained customer satisfaction with forward-thinking strategies• Monitored Check-in counters, Baggage Make-Up area, BoardingGates & Ramp Operations duties and personnel to make proactive changes to procedures and ensure passenger baggage handling SOPs have been followed• Managed revision of SOPs along with SMEs for change management during the current pandemic.

Dubai, United Arab Emirates

• The Blue Flagger - watches upstream traffic for overtaking cars and displays the blue flag and other flags as required• The Yellow Flagger - watches the track from his/her station to the next station, assesses incidents, and displays yellow flags as required.•Emergency response coordinator

Act as a regular guest, while taking note of particular details and marking the hotel against a pre-designated checklist. Observe the hotels customer service culture, product pricing, entertainment value, food quality and facilities and submitting a detailed report on the experience.

National Diploma In Aviation Operations, Aviation/Airway Management And Operations

Foundation Program

Igcse O'Levels, Business/Commerce, General