Business Analyst
Current• Spearheaded the Software Development Life Cycle (SDLC) using Agile Methodology for hotel management projects, ensuring successful integration and implementation of new systems and technologies.• Authored and maintained comprehensive Functional Requirement Documents (FRD), Business Requirement Documents (BRD), and System Requirement Documents (SRD) to detail project scope, objectives, and deliverables.• Created and managed detailed Use Cases and Test Cases to validate and verify new system functionalities, ensuring alignment with business requirements and enhancing guest experience.• Designed and maintained a Requirement Traceability Matrix (RTM) to ensure all requirements were tracked and fulfilled throughout the project lifecycle.• Conducted in-depth analysis of room pricing data using Tableau and SQL and Pandas, providing actionable insights to optimize room rates and maximize revenue. Directly contributing to a 15% increase in profitability through optimized pricing decisions.