• Managed and resolved JIRA tickets related to Workday, addressing software issues and implementing solutions to enhance application quality.• Developed and executed test scenarios to ensure thorough quality assurance across various project phases.• Leveraged AI software, such as Genie, to streamline testing processes, reducing turnaround time and improving efficiency in identifying and resolving bugs.

• Engaged in front-end development projects utilizing TypeScript and Angular to build responsive and dynamic web applications.• Collaborated with team members and networked with individuals connected to industry professionals, strengthening project outcomes and fostering knowledge sharing.• Focused on implementing best practices in UI/UX to enhance user experience, leveraging insights from connections with people in related fields to improve design and functionality.

• Involved in projects to prepare, design and develop automation robots to reduce tedious manual tasks using Automation Anywhere, an enterprise-level automation software.• Conceptualized several use cases of what tasks can be automated using Automation Anywhere within the Human Resources department and presented using PowerPoint.• Drafted, set up and constructed weekly status reports that include ROI reports using software such as SQL Developer, Power BI, PowerPoint and Excel. • Participated in a collaborative Hackathon event, in which our team produced a real-time American Sign Language translator, applying software and languages such as Google Mediapipes and Python and awarded People’s Choice Award and Third Place for the creation.• Successfully deployed many automation robots into production, reducing numerous amounts of hours and costs for TIAA.