Vedashree V

Vedashree V Email and Phone Number

Transformative Training Leader | Expert in Training Strategy and Quality Assurance | Rural Education @ MITTI Cafe
bengaluru, karnataka, india
Vedashree V's Location
Bengaluru, Karnataka, India, India
About Vedashree V

I am a results-driven training and quality management professional with over 12 years of experience in designing and implementing effective training programs across diverse environments. My expertise includes developing tailored strategies that enhance soft skills, operational performance, and team dynamics. I am recognized for my ability to foster collaborative learning environments that exceed client expectations while ensuring sustainable results.In addition to my core competencies, I am passionate about driving positive change in rural education and providing transformative training for specially-abled individuals, ensuring access to opportunities and fostering inclusivity.

Vedashree V's Current Company Details
MITTI Cafe

Mitti Cafe

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Transformative Training Leader | Expert in Training Strategy and Quality Assurance | Rural Education
bengaluru, karnataka, india
Employees:
4
Vedashree V Work Experience Details
  • Mitti Cafe
    Manager - Training
    Mitti Cafe Apr 2024 - Present
    Bengaluru, Karnataka, India
    Designed and implemented training programs to meet organizational goals and enhance participant skills.Led training and placement efforts, ensuring alignment with industry standards and requirements.Supervised a team of eight, fostering collaboration and driving successful training outcomes.Evaluated training effectiveness through feedback and assessments to continuously improve program quality.Coordinated with external partners to enhance placement opportunities for trainees.
    View
  • Vindhya E-Infomedia Pvt.Ltd
    Trainer
    Vindhya E-Infomedia Pvt.Ltd May 2019 - Sep 2021
    Bengaluru, Karnataka, India
    Managed various processes, including BFL, L&T, Cloud Nine, Loyalty, and Flexi Loans.Conducted batch optimization and analyzed lesson plans to implement necessary improvements.Prepared training reports and performed analysis to assess training effectiveness.Oversaw agent certification and ensured proper inclusion in processes.Managed BQ and re-certification to maintain quality standards.Implemented the nesting process and program to support new agents' transition.
    View
  • M/S. Transact Global
    Lead Trainer
    M/S. Transact Global Aug 2013 - Mar 2016
    Bengaluru, Karnataka, India
    Delivered soft skills training to enhance team communication and interpersonal effectiveness.Conducted behavioral training to foster emotional intelligence and teamwork.Provided process training to ensure adherence to operational standards and procedures.Oversaw quality assurance initiatives to maintain high standards in training and performance.
  • M/S. Kian Infotech
    Lead Trainer
    M/S. Kian Infotech Jun 2011 - Jul 2013
    Bengaluru, Karnataka, India
    Conducted personality development training to enhance participants' interpersonal skills and confidence.Facilitated soft and sales skills training to improve communication and sales techniques.Delivered training on telephone etiquette to ensure professional and effective customer interactions.
  • M/S. Rci India Pvt Ltd
    Vacation Sales Consultant
    M/S. Rci India Pvt Ltd Nov 2009 - May 2011
    Bengaluru, Karnataka, India
    Efficiently managed inbound calls, ensuring timely responses to customer inquiries.Actively addressed and resolved customer grievances to enhance overall satisfaction.Fostered strong client relationships through effective communication and support.
  • M/S. Ibm India Pvt Ltd
    Process Executive
    M/S. Ibm India Pvt Ltd Nov 2006 - Oct 2009
    Bengaluru, Karnataka, India
    Managed inbound calls to address customer inquiries and provide timely assistance.Handled escalation calls to resolve complex issues effectively and efficiently.Focused on achieving first call resolution (FCR) to enhance customer satisfaction.

Vedashree V Education Details

  • Sri Sai College For Women
    Sri Sai College For Women
    Bachelor’S Degree

Frequently Asked Questions about Vedashree V

What company does Vedashree V work for?

Vedashree V works for Mitti Cafe

What is Vedashree V's role at the current company?

Vedashree V's current role is Transformative Training Leader | Expert in Training Strategy and Quality Assurance | Rural Education.

What schools did Vedashree V attend?

Vedashree V attended Sri Sai College For Women.

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