Vedonia I. Email & Phone Number

Greater Pittsburgh Area

I am an experienced leader and manager with hands-on experience helping companies realize their goals through the software solutions they buy. I have experience in product management, creating on-boarding plans for product adoption and service operations.My primary goal is to improve program offerings and solutions based on customer experience and promote leadership and thoughtfulness among enablement teams.* Managing and developing a team of Consultants focused on client retention and engagement; created and streamlining scale-able processes* Creating original programs to service client accounts in response to changing business needs; directly reporting on retention, churn, and engagement trends to executive team* Creating and implemented strategic plans to increase software adoption* Creating and advising on the implementation of new processes to project manage enterprise level accounts to deploy customized software applications, collaborating with developers, consultants and C-level executives to keep project scope, cost and implementation on track* Scoping professional services in client agreements defining timeline, scope, processes, and resources to meet technical specifications and requirements* Presenting and traveling to events and onsite to client offices to serve as Subject Matter Expert on product setup, configuration and deployment* Building partnerships with third-party vendors and clients to create, build and enable reseller programs

Pittsburgh

- Designing and executing unique training programs for marketing and sales departments to improve sales and marketing processes (with a particular focus on marketing automation and sales enablement)- Conducting regular project update meetings with stakeholders and acting as a liaison to the development for client sales- Managing critical path, milestones, and timelines in scopes of work for Enterprise level customers- Writing, implementing and managing scopes of work for major software adoption projects for marketing and sales teams- Strategic Implementation of marketing campaigns using marketing automation software- Enterprise level technical support for Franchises and companies with channel partners- Provider of software training and support on dynamic AMP marketing automation platform- Consulting support on lead qualification, lead segmentation, and lead nurturing programs

Pittsburgh

I am the web developer and research assistant for Dionne's Project for Safe Relationships, an organization dedicated to educating students about the effects of Bystander Efficacy research in order to prevent cases of and assist survivors of domestic violence and sexual abuse.

Washington D.C. Metro Area

Performed preliminary market research and designed and coded websites for VINGRAM Enterprises LTD and an independent SEO/green energy consultant using CSS3, HTML5 and PHP.I am currently working on a project for the Washington Wellesley Alumni Association in Washington DC.

-Primary research of consumer markets in North America to support new product development-Wrote business plan and presentation complete with projections, project cost and estimates for research and development-Logo design and pitch support-Preparation of RFPs and Final Presentation to committee at GIB

AdministrativeTranscribing interviews for the Chair of the Department's research on current urban development

MA in American Studies, my thesis includes ethnographic research on career services professionals in the workforce during the recession of 2008 and 2009. It is titled, "Diversity in the Globalized Marketplace, Defining Expertise"

*Analysis-Running analytical software and helping cut raw data into tables, populating decks using PowerPoint and run tools-Collaborating with analysts drafting PowerPoint presentations for consulting projects for Fortune 100 companies-Analyzing data for consumer attributes for use in conjoined analysis marketing research*Quality Control-Reviewing numbers, findings, slides and the logic and layout of polling questionnaires and links

*Promotion-Transcribed CGI press releases from panel speakers at CGI Annual Summit - New York City 2008-Reviewed and edited documents for the Director of CGI International to be sent out to VIPs, including budget reports from the CGI Annual Summit - New York City 2008, flagging potential quantitative errors*Consulting-Collaborating with consultants, conducting biographical research on potential clients and corporate partners selecting prominent individuals for special invites on behalf of President Clinton's office-Compiling lists of potential invitees for fundraising events for the New York and Hong Kong offices-Developing categories for discussion panels for CGI-Summit Brazil*Program Development-Researching international and regional developments for companies related to the CGI Summit -Brazil, for the purposes of planning and organizing criteria for panel discussions

*Communication-Contacting freelance web designers and writers to develop and maintain the company website -Maintaining a database of professional web designers to work on future projects*Leadership-Administering the company's marketing budget across a diversity of communication needs-Coordinating the President of the company's needs with the creative talents of designers and programmers to develop plans for future advertising campaigns*Research-Researching new on-line marketing opportunities for the company

-Coded databases in XML, converting hard copy records to digital format for online resourcing-Contacted contracted writers, update booking information, pay roll and disbursement

Master Of Arts, American Studies

Bachelor Of Science - Bs

Bachelor Of Science, History And Policy

Activities and Societies: Carnegie Mellon Undergraduate Research Journal, Carnegie Mellon Business Association, SPIRITI earned a Bachelor.

Bachelor Of Science - Bs, Public Policy Analysis

Education record

Education record

Education record

Bachelor Of Science - Bs