Organization Change Management consultant in the Transformation Management Consulting practice

Mechanic Loyalty Program: Launch, Implementation, and Improvement Action• Identified, visited, educated and onboarded around 75 mechanics on the program with 98.67% conversion• Conducted VOC Surveys to identify and implement specific areas of improvement for the loyalty program• Participated in mechanic meetups and educated and pitched to around a crowd of 100 mechanics• Recognized with a Certificate of Appreciation for significant contributions to the program’s development

• Received training in various aspects of software testing• Java, SQL, Manual Testing, Automation Testing using Selenium• Lead a team of 4 in the final stage of the training for testing of Goibibo.com

• Part of the backend development team• Developed APIs and maintained database for 3 projects (2 live)• Collaborated with the frontend team and various stakeholders• Enhanced data retrieval time from an API from 20 secs to 3 secs• Took the responsibility on developing multiple APIs, working overtime to ensure that it got completed by the deadline• Acknowledged as one in a hundred kind of intern • Resolved problems being faced by other interns• Attended client meetings• Tech stack for dev: Node JS, Express JS, MongoDB• Tech for testing: Postman (API testing)