Vishal Desai Email & Phone Number

Bengaluru, Ka, In

Goa, India

As part of Agnel Management Studies IndusLink Cell, I am currently involved in driving industry collaborations and transformative learning experiences for students/ faculty.

Panaji, Goa, India

Goa, India

Conducted extensive user research to identify unmet user needs and designed a service that saw a 100% Quarter on Quarter revenue growth while maintaining a 4.9* customer rating (Google and Facebook)Post MVP, extensively leveraged customer journey maps and aligned incentive schemes to create a seamless user experience that’s consistently helped DapperDrive get top rating on Google, Facebook as well as an Internal NPS of 9.7 (on a 10 point scale)Led content and performance marketing efforts, helping the company gain over 1500 followers on Social Media while maintaining a Cost Per Lead below $1. Led Product Marketing, Branding, Customer Acquisition, Partnerships, and New Product/ Service Introduction. Directed DapperDrive's financial and budget activities to fund operations, introduce new products and fuel growth. The company is entirely boot-strapped and cash-flow positive.

Goa, India

Product management consulting, training, and mentoring. Check us out on www.weareproduct.com

Singapore

Team setup and rollout of digital experience across NTUC First Campus enrollment, admissions, early education, and childcare management, subsidy

Bangalore

Product leader for Local Expert online business across Web and Mobile platforms – owning product roadmap, driving KPI’s across both, conversion and redemption initiativesLed mobile site redesign effort focussed on improving visual appeal, usability, and site performance – leading to a 5% improvement in Mobile Conversions and reduction in bounce rates by 30% for the primary landing experience. Efforts also led to a 50% improvement in page usable timeHands on experience utilizing web analytics to derive funnel/ flow level, channel and engagement metrics to gain insight into consumer behaviorExpanded product portfolio to eBookers UK co-ordinating between global stakeholders representing Business, Technology, Customer Support, Finance, Accounting, Operations and Legal leading to a GP win of GBP 0.3MM

Bengaluru Area, India

Built and led geographically distributed product development and technology teams consisting of operational and software development professionals including Business Analysts, Software Developers and Quality Assurance EngineersOversaw, managed and monitored end-to-end delivery of multiple programs which included requirements analysis, architectural definition, solution determination, project and risk management processes and stakeholder management of all internal and external solutions, software and hardware providersConceptualized and developed governance models to streamline product development lifecycle having touch points with disciplines including product management, enterprise and applications architecture, development, quality assurance, technical operations and release management.

Bengaluru Area, India

Developed a framework for risk management on the project by focus on collaborative risk identification, risk scoring and prioritization leading up to development of appropriate risk mitigation or contingency plansInstituted a best in class quality assurance team that leveraged efficient, repeatable and measurable QA processes, testing early and more frequently, adopting automation (QTP, JMeter and FitNesse) and implementing metrics to provide visibility into the quality of the productDeveloped and utilized objective measures for providing visibility to project health including Schedule, Scope, Quality, Business Readiness, Technical Readiness and Risks

Bengaluru Area, India

Responsible for Requirement Elicitation, Scope Management and Operational Support across three independent product areas and domains, namely Travel Extras, Travel Protection (Insurance) and SSR Ancillaries serving both B2B and B2C channelsManaged database migration and upgrade from Oracle db version 9i to 11.1.0.7 – SUN Solaris servers were replaced with Enterprise Standard Blade servers, resulting in a maintenance cost savings of approximately $140K per yearLed global initiative for evaluation of Rapid Prototyping tools including iRise, Axure, Serena Protoype Composer, etc. Developed comparison matrices and led reference implementations across different product groups. Subsequently led and oversaw global roll out of iRise across the divisionRepresented the Sabre India leadership in a cross functional team tasked with evaluation of Agile Project Management tools including JIRA (Green Hopper), Version One, Mingle, ExplainPMT etc. Contributed towards adoption of the tool and best practices across various development teams

Leamington Spa, United Kingdom

Led cost optimization efforts by re-balancing inventory worth £1 million (approx) between 3 Regional Distribution Centers, utilizing statistical forecasts, quantities on order and overstocks at various locations within the Wolseley UK distribution networkPart of a team that realized stabilization and unprecedented improvement in Key Performance Indicators – availability by 3.5% points and working capital by £9 million over a four week period.

Goa, India

Reduced throughput time by 30% by analysing bottlenecks and changing the flow structure from a group layout to a single piece flow-line structure

Pune Area, India

Co-ordinated with design and project management team to develop stock register for non-moving inventory, contributing Rs. 1.3 million towards bottom line improvement

Master Of Science (Ms), Engineering Business Management

Bachelor Of Engineering (B.E.), Mechanical Engineering

Activities and Societies: Chairman, Mechanical Engineering Students' Association