Veena Modi Email & Phone Number

Solihull, England, United Kingdom

•Performing receptionist duties, greeting customers and ensuring their comfort and safety as well as answering mainline phone queries and re-directing where appropriate. •Fully supporting Senior Director and Office Manager with office move to new premises •Completing first day office inductions for new starters joining the Solihull office.•Organising the annual Christmas Party, including finding a reliable to taxi firm, sourcing entertainment gathering hotel and dietary requirements and keeping budget spreadsheet for cost purposes.•Booking rooms upon request for meeting, ordering lunches, being the first port of call for any issues.•Ensuring resources and equipment are ordered and organised and are readily available, whilst sourcing best value for money from all supplier •Raising purchase order for lunch order, stationery order and reconciling purchase orders.•Overseeing the Environmental management system, through tracking utility, water, and paper and travel usage. Comparing year on year to see whether there has been an increase or decrease. Reduced Utility bills by 50% through, employee engagement and participation and close monitoring. •Conducting Desk screen assessments on all employees to ensure correct posture whilst working and deal with any issues that arise, ensuring a safe working environment and offering advice where needed. •Processing absence and sickness request forms in a timely manner ensuring the forms are completed correctly. •Organising incoming and outgoing post, courier deliveries and collections and consolidating invoices •Key holder, maintaining current list of key holders, issuing card access passes and ensuring building security is complied with.

•Training Co-ordinator for Microsoft providing Training co-ordination support for Europe, Middle East and Africa.•Completing administrative and logistical tasks, ensuring all classes are scheduled onto the system correctly, all classes are -reconciled within a timely manner, classes are filled within the cancellation deadline.•Introduced Quality Assurance checks to make sure all classes scheduled where inputted correctly eliminating errors.•Established strong relationships with Stakeholders through working with the Stakeholder and the Project Managers with training delivery, ensuring the Stakeholders expectations were met.•Liaising with customers to arrange training courses, assist in sourcing trainers and dealing with all the administration and logistical details.•Managing budget information for classes to ensure they are within the allocated budget through setting up a budget database for each class•Booking venues and trainers for classes ensuring that the expenses costs are being met•Built relationships with Vendor companies to ensure the right trainers where being booked for the right classes and any additional logistical duties are completed •Generating Purchase orders and Internal orders for any classes which have costs associated with them within a timely manner

Solihull West Midlands

•Managed and co-ordinated the end to end recruitment process for the John Lewis Solihull branch ensuring all recruitment activity was legally compliant. Completed recruitment administration to a high-level including shifting/screening candidates, inviting candidates to assessment centres, completing offer and regret letters and providing constructive feedback to unsuccessful candidates. • Planned, executed and delivered the Christmas recruitment project, delivering over 100 new staff to a busy shop floor within an 8-week period at times specified by departments. Required high levels of organisation, time management and ability to be calm under pressure.•Developed, delivered and facilitated assessment centres recruiting new staff. •Delivered Induction Programmes to new staff joining John Lewis Solihull, •Completed all pre-employment Asylum and Immigration paperwork/checks to a high level and ensuring it complied within John Lewis’s policy•Secured sole Trainer and Co-ordinator role for Project Vogue, a £20 million refurbishment project for John Lewis High Wycombe•Delivered core classroom-based modules, including Induction, Electronic Point Of Sale system, Customer Service System, with confidence and conviction despite being in unfamiliar circumstances •Delivered peer to peer coaching and supported 3 trainers new to the role•Co-ordinated remote training in 4 branches including Reading, Oxford Street, Cheadle and Peter Jones•Recognised by the Central Growth Team as being proficient in training, therefore was requested to support at late notice, the training for opening of John Lewis Ashford•Worked remotely covering 6 branches whilst maintaining a high standard of administration and delivery. Ensuring consistent punctuality whilst travelling long distances between branches•Built solid relationships with stakeholders in many areas of the business at all levels including John Lewis head office

Solihull, West Midlands

Solihull, West Midlands

Bachelor Honours In Business Management, Business Management, 2:1

A Levels, Avce Business Studies Double Award, Ab, Theatre Studies C

Gcse'S, 11 Gcse'S Between A* And C Grades