Sourced and negotiated contracts with suppliers, ensuring quality products and competitive pricing.Supplier Relationship Management: Build strong relationships, manage performance, and resolve supplier issues.Product Management: Curate and manage a range of perishable products based on quality, freshness, and customer preferences.Market Analysis: Monitor market trends, consumer behavior, and competition to identify opportunities, anticipate customer needs and category expansion… Show more Sourced and negotiated contracts with suppliers, ensuring quality products and competitive pricing.Supplier Relationship Management: Build strong relationships, manage performance, and resolve supplier issues.Product Management: Curate and manage a range of perishable products based on quality, freshness, and customer preferences.Market Analysis: Monitor market trends, consumer behavior, and competition to identify opportunities, anticipate customer needs and category expansion opportunities.Consistently exceeded revenue targets in challenging market conditions.Developed strong customer relationships, increasing satisfaction and loyalty.Utilized data analytics to optimize inventory levels and reduce waste.Implemented ERP system for operational streamlining and efficiency improvement.Collaborated with central merchandising team for product assortment and pricing alignment across regions.Operations Planning: Develop and implement plans for efficient production and timely delivery of perishable goods.Managed the entire Sales & Operations for a revenue of 66 crores Show less

* Managed 20 stores with 100 staff, ensuring efficient operations and high standards.* Led Online Hub, delivering exceptional service and meeting sales targets with a team of 50.* Enhanced store appeal and engagement through Plano gram, grooming, and hygiene standards.* Optimized scheduling for seamless store operations and workforce utilization.* Monitored packaging, billing, and order fulfillment, ensuring accuracy and customer satisfaction.

* Successfully manage operations team, achieving business targets and addressing customer issues promptly.* Monitor and control expenses within allocated budget, ensuring cost efficiency.* Assist in recruitment, training, and development of staff.* Conduct regular team meetings to discuss issues, updates, and concerns.* Oversee various operational aspects, including SLA adherence, cost analysis, and process improvement.

* Coordinate real estate photography, walkthrough videos, and floor plans for property listings.* Advertise properties effectively and set appropriate rental rates.* Source and secure high-quality tenants for long-term lease agreements.* Maintain regular communication with clients and handle rent collection and arrears.* Manage property maintenance, inspections, bills, and region-specific sales and profitability optimization.

* Efficiently maintain bills, documents, and files for streamlined record-keeping.* Oversee attendance of teachers, staff, security personnel, housekeeping, and contractors.* Supervise housekeeping, security, and building maintenance departments for optimal operations.* Handle purchasing of stationary materials, housekeeping supplies, and other necessary requirements.* Ensure organized and well-maintained records, attendance, departments, and procurement processes.

* Manage critical customer queries through calls, providing effective and timely resolution.* Assign database worksheets to field executives for efficient data management.* Supervise tele sales metrics to drive performance and achieve targets.