Dynamic and results-driven team leader with over 1 year 6 mnth of experience managing diverse teams in the E-Commerce industry. Proven track record in enhancing team performance, driving project success, and implementing innovative solutions. Adept at fostering a collaborative environment to achieve organizational goals.Dedicated and result-driven Process Associate later promoted as SME(Subject Matter Expert) with over 10 years in the BPO Health Departrment GOK. Total Work Experience of 10 years 6 month.Key Skills:Leadership & Team ManagementProject ManagementStrategic PlanningCommunication & NegotiationConflict ResolutionAgile & Scrum MethodologiesData Analysis