Alexander Vega Email & Phone Number

Cleveland, Oh, Us

Cleveland, Oh, Us

• Manage team responsible for implementing the strategy and execution of technology solutions for M365 applications covering messaging, communications, and collaboration services, as well as other systems and technologies.• Working with support teams, vendors, and managed service providers manage the daily operational, maintenance, and project work across the team.• Lead and drive the Collaboration and Productivity team product plan and implementation roadmap across the organization working closely with business leadership, product owners, and Digital Technology stakeholders.• Partner with Business, Digital Technology teams, and Architecture to identify, evaluate, and prioritize new and emerging technologies.• Coordinate the delivery and execution of all initiatives, enhancements, and development within the product team leveraging both waterfall and Agile methods.

Cleveland, Oh, Us

• Manage regional IT FTEs strategic and operational activities. • Focal point and liaison for Infrastructure IT team activities within all countries of responsibility.• Tracking assigned deliverables and SLAs for support and projects for business.• Project intake and analysis to align with IT strategy and technical debt avoidance. • Synchronize work efforts across teams (both IT and non-IT).• Manage IT on-boarding processes of resources to adhere to company strategy.• Educate and enforce company policies and standards (i.e., hardware/software, Info Security, Identity)• Regional point of contact for project delivery of global projects

Cleveland, Oh, Us

• Managed team of project managers for all projects related to global infrastructure across all regions. • Managed regional project portfolio and led projects within all LATAM countries. • Managed portfolio for infra teams, including report development and organization of project resources and scheduling.• Managed projects related to M&A, expansion and decommission of sites and businesses. • Developed framework for project and portfolio methodology along with guidelines for managing small and large projects in the organization.• Engaged with other teams to promote the Infrastructure PMO across the organization to become key players in strategic business projects

Cleveland, Oh, Us

• Led infrastructure site integrations across global locations to provide initial connectivity between company locations• Participated in M&A activities as part of first to land team for global acquisitions • Identified key value capture activities during site integrations • Participated in pre-acquisition activity related to funding and estimated IT cost of acquisition.

Cleveland, Oh, Us

• Network services engineer• Client Integration (R&D)/ Endpoint Engineering • Project Lead for hardware/software refreshes across USCA sites• Customer Service and Support /Service Desk technician

International Mba

Education record