John Kwesi Hankins, Rn Email & Phone Number

Las Vegas, Nevada

Deputy Project Manager, Engility Corporation -01/2016 – 03/2016 • As Deputy Project Manager (DPM), in cooperation with Engility staff, received QASP score of 4.9/5.0 from VA feedback on work with EFSR project.• As DPM, lead weekly team calls to update team on project status, address and assign action items and communicate administration directives. • As DPM, lead weekly scrum calls for artifact document review for EFSR MS2 phase requirements. Maintained status documentation via tracking sheets.• As DPM, complete weekly project dashboards to keep VA Program Manager and Engility management apprised of project status.• As DPM, track weekly workload report of Engility staff to gauge workload to avoid staff overload/burnout.• As DPM, coordinate and lead meetings with VA and third party contractors to meet project requirements. • As DPM, ensured deadlines were met for EFSR documentation requirements by various VA bodies• As DPM, communicate with Project Manager and Deputy Lead for any issue that could impact the EFSR project• As DPM, coordinate staff PTO, Vacation or other out of office time to ensure zero impact to project timeline.Business Systems Analyst, Engility, 03/2015 – 03/2016 • As Business Analyst (BA), completed VINCI project using Agile Methodology to create Business Requirement Document (BRD) Requirement Specification Document (RSD) and System Design Document (SDD).• As BA, interact with a diverse range of project staff to understand scope, identify business rules requirements, translate technical issues, and facilitate requirement-gathering sessions.• As BA, provide consultation on concurrent complex projects and serves as specialist in most phases of systems analysis.

Las Vegas, Nevada Area

Float pool as needed position.

Remote

Provide a remote support role with the McKesson Paragon suite of HIS products to hospital IT departments in a help desk role. Troubleshoot ticket resolution from end users running into various issues in interacting with the applications. Of which include Registration, EDM, Med Admin, CCS, CPOE, Web Station for Physician and Security to name a few.Assist with build projects or consult in use of applications and integration.

Remote

Interact and communicate with clinicians to address workflow needs across all practice areas.Implemented client approved recommendations. Worked with client from design, build, test and go lives. Assisted with work item testing for Medication Administration and Pharmacy 12.0 upgrade. Provided training materials for Medication Administration.Assist with CPOE order set build, Order Management order and standing orders. Trained Emergency Department staff both end users and super users on EDM module including Med Admin, Clinical Care Station, OM and CPOE Verbal Order Entry.Trained staff into new role as a Pharmacy Analyst.Provide onsite and remote Go Live and post Go Live support.Troubleshoot ticket resolution in a support role.Provided assistance with integrated testing

Implementation Consultant for Paragon Services- An integrated health information system for health care providers.Work with IT analysts at Hospitals using implementation methodologies to help clients successfully install HIS systems with onsite visits or working remote.Build projects for specialized customer requests. .Command Center support for Go Lives.Concentrated interaction with hospital clinical and IT support staff.Implemented Paragon Medication Administration, Pharmacy and Horizon HED. Exposure to Paragon CPOE, EDM and CCS.

Production support of TDS/Eclipsys/PM-PAD to include application troubleshooting, training, workflow process, maintenance, and interface issues.Eclipsys e7000 product, Matrix Coding, RFT coding, PXT's, HPT's, Full Cycle Charge Testing and Reconciliation, and clinical pathway designPrinter support via Netprint server module.Taking on call responsibilities for TDS/PM-PAD and Netprint.Build OR physician preference cards in ORM module of Meditech.NPR Report Writer in various Meditech modules.Command Center support for Meditech implementation. Concentrated interaction with hospital clinical and IT support staff.

Primary care of the Emergency Department patient using established nursing process guidelines that include: assessment, documentation planning, implantation, and evaluation.Education of the patient and family for admission to the hospital or discharge home.Provide emotional support for patients and families in times of unexpected crisis.Interaction with families, physicians and ancillary hospital staff.

Coordinate nursing and hospital support services while maintaining an awareness of facility and corporate policies at a start up hospital.EPIC Super user- Second hospital in United States to implement EPIC in a hospital setting. Responsibilities to train staff/physician on use and resource to troubleshoot.Worked with IT department during scheduled/unscheduled downtimes as a liaison. Supervised Command Center during expansion of a medical/surgical unit to coordinate with IT, Nursing and Ancillary Departments to ensure seamless and safe move of patients. Concentrated interaction with hospital staff and physiciansDevelop training materialsMake daily rounds interacting with staff and physicians to maintain awareness of potential discharges, admissions, and transfers to assure facility can be of service to the community.Quality assurance tracking and reporting.Design, build and implementation of bed tracking and administrative reporting tool using Excel spreadsheet.Writing, maintaining, implementing and enforcing policies and procedures.Retrieved medical records for outsides facilities on off hours using computer based applications.Lead nursing supervisor role- responsible for annual evaluations.Facilitate daily meetings to determine a plan of action for the day based on staffing, patient census, and surgical schedules.Worked along side staffing coordinators to assure staffing levels provide safe patient care.Acted as Incident Commander in times of internal disasters. Acted as Patient Representative during off hours.Implemented use of SBAR (situation, background, assessment, recommendation) communication and teaching of staff as an effective form for email and physician interaction.Worked with IT on implementation of a communication method using intranet application to send electronic message to Cisco phones within the facility.Admissions/Triage role similar to St. Joseph Hospital.

Responsible for placing patients requiring admission from Emergency Department, OR, outside clinics, Physicians offices and outside hospitals to appropriate nursing units.Responsible for intra hospital transfers assuring patients are placed on appropriate nursing units.Responsible for inter hospital transfers assuring appropriate paperwork completed.Make daily rounds interacting with staff and physicians to maintain awareness of potential discharges, admissions, and transfers to assure facility can be of service to the community.Attend daily meetings to discuss plan of action based on staffing, patient census, and surgical schedules.

Coordinate nursing and hospital support services while maintaining an awareness of facility and corporate policies at a start up hospital.Meditech Super user- Responsibilities to train staff/physician on use and resource to troubleshoot.Worked with IT department during scheduled/unscheduled downtimes as a liaison. Concentrated interaction with hospital staff and physiciansDevelop training materialsQuality assurance tracking and reporting.Design, build and implementation of electronic staffing schedule using Excel spreadsheet for the Emergency Department. Design, build and implementation of electronic administrative reporting system using Excel spreadsheet.Writing, maintaining, implementing and enforcing policies and procedures.Make daily rounds interacting with staff and physicians to maintain awareness of potential discharges, admissions, and transfers to assure facility can be of service to the community.Lead nursing supervisor role- responsible for annual evaluations.Acted as Incident Commander in times of internal disaster.Member of Nursing Leadership Council and Emergency Preparedness Committee.

Greater Chicago Area

Emergency Room Staff RN

Richmond, In

Emergency Room Staff RN

Associate, Nursing

High School