Veikko Paananen Email & Phone Number

London, England, United Kingdom

Restaurant Director at the Aubrey - an eccentric Izakaya food and beverage concept in partnership with Mandarin Oriental Hyde Park, London & Maximal Concepts.@theaubreylondon

London, United Kingdom

▪ Risk assessment and standard development▪ Project management▪ Cost control▪ Pest control▪ Fire, Health, Life, Safety, Security and Environment (FHLSSE) management▪ Multinational and multicultural team management and coaching

Hyde Park, London

Food and Beverage Management Trainee Cross-trained in In-Room-Dining, Back of House and Restaurant operations to have a full understanding of hotel food and beverage operations.▪ Team leading and development▪ Move-up program and E-Cornell courses▪ Standard and Fire, Health, Life, Safety, Security and Environment (FHLSSE) management▪ P&L and cost control▪ Delivering different projects demonstrating time management, delegation and organizing skills

Southern Finland

In Finland, Alko is tasked with the retail sale of beverages containing more than 4.7 percent alcohol by volume. Alko wants to provide their customers with a premium service experience their shops and other channels, without compromising responsibility.They offer personal, expert service via all their different channels. Alko has have 2,500 skilled employees to serve our customers. Alko employees have been trained for their duties both from a customer service and a product perspective. They know how to pair food and drink, and can help customers to find the perfect match for even the most challenging dishes.Responsibilities:▪ Customer service▪ Handling large amounts of cash▪ Ordering ▪ Cashiering ▪ Sending and receiving of goods▪ Opening and closing of the stores▪ Responsible retail of the beverages

Germany

Internship in Europe's largest tropical holiday resort. Responsibilities:▪ Extreme confidentiality and secrecy▪ Daily support of the CEO and his assistant▪ Creation of comparative analysis between competitors▪ Preparation of presentations▪ Assistance in realization of projects▪ Concept development▪ Participation in and documentation of the Senior Management Meetings

Maldives

▪ exceeded customer expectations with a tailored service▪ prepared and served signature and classic cocktails to guests and made sure that they enjoyed their stay at our lobby and beach bars▪ practiced upselling and social media marketing for guest to ensure the maximum profit and visibility for the companyLearning outcomes:- Restaurant and bar operations- MICROS- Luxury and VIP service- Customer satisfaction- Marketing and up-selling- Time management- Team work- Health and hygiene control

Finland

Hill Side Golf & Country Club includes two 18 hole courses and a clubhouse with a restaurant.My responsibilities:- responsible for the perfect condition of the all the bunkers during LET Access Series competition- ensured that the course is impeccable for customers to enjoy their golf tour- provided sophisticated customer service by being invisible but always ready to help

Finland

Hill Side Golf & Country Club includes two 18 hole courses and a clubhouse with a restaurant.My responsibilities:- make sure that the course is in excellent condition for LET Access Series. - customer service- greenkeeping- handyman's jobs

Bachelor Of Arts - Ba, International Hospitality And Design Management, First Class Honours

Advanced Consumer Behavior Delivering Added Value Human Resource Management & Business Strategy Innovations in Design and Technology.

Bachelor Of Arts (B.A.), International Hospitality & Design Management, Honours And Highest Professional Conduct

Activities and Societies: WSET Level 2 awards in Wines - SpeakUp Club - Health and Hygiene CertificateCourses taken on third year.

High School, General Studies, 8.8 On A Scale From 4 To 10

Activities and Societies: Tutor: Volunteered and was chosen as Tutor who helped younger students to adapt and make new friends in High.