• Counseled students using a holistic approach regarding academic progress, personal stress, and study skills for success.• Advised students using a holistic approach to requirements for graduation, major selection, and post-graduate career options.• Participated in ongoing training and workshops for professional development.

• Facilitated a holistic seminar for EOP students on Academic Probation. Course topics include study strategies, time management, personal resilience and identity development.• Counseled students using a holistic approach regarding academic progress, personal stress, and study skills for success.• Advised students on Academic Probation policies, requirements for graduation, major selection, and post-graduate/career options.• Participated in ongoing trainings and workshops for professional development.

• Counsel students individually with issues pertaining to change of major, scheduling classes to meet full time and NCAA eligibility requirements by effectively utilizing PeopleSoft software to best guide and counsel student athletes. • Assisted in freshman success classes for student athletes in Fall 17 quarter by contributing to lectures regarding time management, growth mindset, and transferring on the field skills to in the classroom and everyday life. • Create and update spreadsheets to analyze data of student athlete’s eligibility as well as use of tutoring services in student athlete’s academic advising center.

• Conducted motivational interviewing with a group of 4 freshman on academic probation.• Taught students how to create S.M.A.R.T. goals to guide the group on taking the necessary steps toward overcoming academic probation while implementing a growth mindset.

• Meet weekly with five first time freshman student-athletes individually to provide academic and personal support by connecting them to the proper support services on campus as well as teach them strategies to be successful during their first year of college and beyond.

• Provided career support by reviewing resume’s, cover letter’s, and interviewing skills and providing constructive feedback on which aspects need improvement and examples on how to improve.• Guided students on how to select the right major to best suit their strengths using various personality, values, and skills assessments and teach students how to use results from assessments on how to research each major they may be interested in changing into.

• Developed individualized resources and strategies for new/current students with exceptional needs to best fit their needs according to their individualized education plan (IEP) and trained appropriate general education teachers, staff members, parents/guardians of students.• Provided direct instruction and support on adapted assignments to students in one on one sessions or in small groups of 3. • Coordinated with classroom aide in order to provide support to caseload of 42 students per week• Evaluated student progress in meeting IEP goals in academic achievement, self-concept, and social skills by using appropriate assessments.

• Provided students with personalized transitional services by aiding and guiding each student on securing housing, job opportunities, military enlistment, and higher education opportunities by teaching each student about appropriate services needed and how to navigate the services.• Communicated with each student after they had graduated from the program to follow up on students’ progress and provide any additional support.• Developed beneficial business and community relationships that provide students with quality and industry relevant employment opportunities.• Mentored on average 60 students who were working toward completing the program and 60 students who had transitioned out of the program on career skills such as resume building, interviewing techniques, communication skills, and networking.

• Implemented new purchase ordering with vendors by creating deadlines in order to efficiently provide information to production team to make sufficient products for each purchase order• Streamlined communication between different divisions within the company in order to understand where items are within production by implementing the use of Slack messaging application within the company.• Reorganized inventory to create space and help keep accurate numbers of overstock in product to accurately provide information on stock inventory• Streamlined shipping methods by having all new products out and organized in order to package correct products for each vendor and also have another team member provide quality assurance check that all packaged items are correct.

• Created a training guide on loan processing and DMV processes to help guide new employees and provide a quick reference guide for current associates to improve loan processing efficiency.• Effectively trained all associates on DMV practices which resulted in higher efficiency in loan processing and loan completion.• Successfully obtained certification for the company to work with Utah Department of Motor Vehicles online services in order to expand and streamline business in the state of Utah.• Problem solved DMV issues efficiently and quickly which resulted in an increase of an additional 5 loans completed a week.

Communicated with loan officers in regards to information about clients.Collected and organized documents received from clients.Provided excellent customer service with clients over the phone or in person.Verified legal documents in a timely manner.Booked notaries for clients to meet with in regards to loan signing.Worked as a team with co-workers to close loans quickly and efficiently.Used computer to track, investigate, and verify clients files.Worked closely with supervisors and vice president of the company to gain better knowledge of a file.

• Facilitated fundamental practices with 36 baseball players which included varsity and junior varsity by splitting up the team by positions and worked with each group on technique and strategy to play the position.• Effectively trained 36 baseball players by creating preseason and in season group fitness plans which helped condition and strengthen the team to be prepared for the season.• Motivated team to continue training and perfecting their craft in order to improve their skills by helping the team overcome failure in order to be successful.

• Coordinated tutoring services for students in residence halls by gathering volunteers from different majors from the residence halls to tutor other students living within their community.• Conducted social events programming within residence halls on topics such as alcohol consumption, drug usage, and consensual sex by collaborating with offices on campus to do workshops with the programming attendees and providing food.• Mentored students in residence halls with class scheduling, local career opportunities, and connected students to appropriate resources on campus when needed.

(Seasonal Position)Help customers find items throughout the store. Assist customers with any questions they may have about products or the store.Taking direction on stocking shelves.Customer service in the receiving dock.

Assisted students attending Sonoma State University with any Spanish homework.Proof-read essays and compositions. Answering questions that students may have about the language.Aiding students with their grammar, conversation, and vocabulary.