Alfredo Velasquez is a Director, Global Consumer Contact Strategy at Rosetta Stone. Colleagues describe him as "Alfredo played a key role in developing our English and multilingual call centers, moving them around the world when the opportunity was ripe. Alfredo also knew how to get things done when speed was demanded as well as driving performance to deliver sales growth while controlling costs. He’s able to reach across the table and listen to customers and vendors to achieve agreements that work for both sides." and "Alfredo has been a pleasure to work with, in both his bright personality and professionalism. A seasoned sales professional, Alfredo is always looking to improve his department. We worked on an automation project together, and launched a successful ChatBot for Rosetta Stone, that both improved the customer's sales experience and cut costs for his department. He always has the big picture in mind, and any team would be lucky to have him! "