Velda Walker--Mba Email & Phone Number

Brentwood, Tennessee, United States

• Ensure the Import /Export information on the US 7501’s and Canadian B3’s is correct.
• Complete audit monthly US/Canadian broker and ISF information.
• Monitor HTS information to apply the correct duties.
• Analyze Pending Clearance submitted shipment releases.
• Utilize the Scarbrough Group and Farrow brokerage systems.

Brentwood, Tennessee, United States

Findlay, Ohio, United States

• Solicited free trade certificates from suppliers
• Upload and research HTS information in Glovia.
• Participated on CTPAT team to fulfill security requirements
• Participated on new software team, to implement new tool and expedite free trade agreements.
• Provide country of origin information to customers.
• Create BOMs and process the information for free trade agreements.

Greater Nashville Area, TN

• Issued customer inventory report and coordinate weekly shipment releases with MISA ship plan.
• Verify all shipping details with MISA production facilities
• Analyze customer forecast, inventor and monthly order status reports.
• Create custom documentation to expedite export shipping.
• Utilize the BAAS reporting and published inventories, in order to maintain a 2 week, ready inventory for customer orders.
• Received and processed customer releases to respond with weekly order projections.

Greater Nashville Area, TN

Issued letters of origin for non-qualifying part request.Solicit free trade agreement part information from supporting suppliers.Issue FTA documentation for the following participating countries(CAFTA, NAFTA, US Australia, US Chile, US Colombia, US Israel, US Peru, US Korea and US Singapore)Audit solicitations in the Integration Point system for HS/HTS.

Greater Nashville Area, TN

Direct diesel engine customers to Cummins Service Centers, utilizing the Service locator tool.Answer Customer inquiries in regards to diesel engine and power generator servicing.Suppot management through monthly reporting.Offer technical information as needed, retrieve from the Cummins system. Research warranty issues, by communicating with the Service.

Greater Nashville Area, TN

Analyze inventory levels to ensure that the Ford of Canada and other automotive glass customer’s orders are filled at 90% or above.Work with the Ford release report daily to monitor the Supplier Delivery Performance Ratings numbers were achieved. Communicate with the District Managers, international and domestic customersAssist customers with weekly.

 Field in-bound robotics new, spare parts and software inquiries from the Avaya system.. Research pricing discrepancies in CCM. Monitor spare parts inventory, to insure that orders are filled in a timely manner. Issue quotations upon request from customer via telephone, fax and e-mail.  Entered robotic and software orders, utilizing the BAAN system.

 Processed supplier purchase requisitions using the JD Edwards system. Follow-up with outside vendors and site managers to insure that fluid care orders are shipped in a timely manner. Enter order receipt confirmations in the company system.  Monitor the department filing system and insure that documents are received.  Field customer request.

 Processed General Motors customer navigational request. Recommended subscription upgrades for navigational services. Process Hand Free Calling minute payments and packages via credit card. Ensure that the subscriber is comfortable with the OnStar system, as part of the Blue Button Welcome Call process. Run remote diagnostics probes on subscribers.

Monitored OES customer brake tooling/prototype order pricing and program information Act as the liaison between the Directors, Sales Managers and Program Managers Field internal and external customer request. Investigate pricing and invoicing discrepanciesAssist the Senior Sales Representatives with daily reporting functions and reportsEnsure that all.

(Lead Team Member) Processed orders for brake customers in QAD Answered customer inquiries Updated customer sales order logs Issued credits for Return Goods and Customer ClaimsHandled international orders, shipping documents and tracking information Applied correct discounts and allowances to customer order Created and monitored pricing for the.

Entered supply flow orders for health care agencies and hospital in the central territory Ensured correct special and contract pricing applied to ordersSubmitted new product specifications to graphic design departmentMaintained VIC and Call Account database in order to maximize salesMaintained daily backorders so that shipments are delivered on time

Set up new service agent and distributor accountsTracked inventory levels with purchasing departmen.Entered service orders in a timely manner; Implement equipment parts pricing in the QAD systemAnswered customer inquiries regarding service, appointments, and partsAdministrative support for technical service supervisor and regional manager

Answer customer inquiries in regards to their lost, stolen and damaged cellular telephones Monitor replacement phone inventory Track shipments for customersAdhere to call center standards in order to assist customerEnter claim information in company systemTrain new call center associates Processed deductable payments in company system

Prepared outgoing pricing proposals for the traditional meal system customersEnsured that correct pricing was usedRecorded information for end of period reportsImplemented special pricing in QAD systemSpearheaded initiatives concerning bids and studies to be presented to major accountsPrepared lease proposals for contract accounts Updated and.

Audited order pricing assuring all allowances and discounts were accurately reflected prior to shipping.Served as liaison between brokers, customers and national account managers.Communicated and employed investigative skills to solve problems with customers, account managers and the finance department. Updated several customer pricing structures in.

Ensure that quality assurance documentation reconciled according to the FDA specifications Acted as liaison between customer service, production, and distribution maintaining the adequate product levels needed to complete orders Trained new associated on the Quality Assurance team

Master Of Business Administration (M.B.A.), Business Administration, Management And Operations

Bachelors Of Science, Human Ecology-Business