Joined this cybersecurity and privileged access management company as a team member working on the secrets vault product used by both on-premises and cloud-based platform customers.Developed new core features and refactored legacy code; always mindful of the latest security guidelines.On-boarded new team members and coordinated with product managers, designers, QA, and sales engineersin order to ensure timely deliverables and customer satisfaction.

Founded a software startup to formalize freelance work as a software engineer and consultant.Provided consulting and customized software and web design solutions to small/medium-sized businesses.Cultured mutually beneficial business relationships with clients, while aiding them in developing, improving and maintaining their online presence, using modern and secure technologies.Brainstormed marketing strategies and researched industry trends.

Worked with this lighting industry sales software maker in order to assist insupporting and enhancing their established software and developing a new web application.Provided a “security and best-practices” survey of their current AWS-hostedapplications and resources and implemented several security fixes, new features, and customized architecture security guidelines.Lead developer for new product: modern web application for sales proposal generation,proposal lifecycle management, and Bill of Materials management. Involved from requirements gathering,specifications, implementation, and beta testing.

Joined this non-profit software company in order to assist their mission to help public libraries embrace and thrive on open-source software.Became a core committer within a year (record time) within the Evergreen ILS open source community.Provided consulting, requirement specifications, customized software, and web design solutions for various public and private clients.Refactored, debugged, and wrote new feature code in AngularJS, Angular (Typescript), Perl, and PostgreSQL.

C#/.NET, AWS, HTML5, CSS, JS/NodeJS, MongoDB. Developed Insurance Industry-related Solutions. Maintained our Web-based Agency Management System, and Desktop-based Internal Applications. Implemented Acord XML and AL3 Standards.

Provided award-winning customer service. Supported our legacy (desktop-based) and new web-based agency management and rating systems. Troubleshooted user issues, rating discrepancies. Logged and tracked issues with developers and product managers. Discovered and logged bugs as well as possible software improvements and suggestions for our developers to discuss.

P&C Products Specialist