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Velma Toliver Email & Phone Number

Information Technology Professional at Insteel Industries, Inc
Location: Winston-Salem, North Carolina, United States 5 work roles 1 school
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Current company
Role
Information Technology Professional
Location
Winston-Salem, North Carolina, United States
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Who is Velma Toliver? Overview

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Quick answer

Velma Toliver is listed as Information Technology Professional at Insteel Industries, Inc, a company with 240 employees, based in Winston-Salem, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Velma Toliver.

Velma Toliver previously worked as Application Developer at Insteel Industries, Inc and IT Senior Systems Administrator at Alight Solutions. Velma Toliver holds Bs, Computer Science from Appalachian State University.

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Email format at Insteel Industries, Inc

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Insteel Industries, Inc

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Profile bio

About Velma Toliver

A forward-thinking and results-driven information technology professional with extensive experience in call center operations, technical support, telephony operations and equipment, systems administration, client setup, troubleshooting, technology analysis, testing, coding, scripting, call routing, customer service and report writing. Creates and integrates innovative business solutions using cutting-edge technology and tools to maximize efficiency and effectiveness. An effective producer and team player who works toward common goals and accomplishes desired results.

Current workplace

Velma Toliver's current company

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Insteel Industries, Inc
Insteel Industries, Inc
Information Technology Professional
mount airy, north carolina, united states
Website
Employees
240
AeroLeads page
5 roles

Velma Toliver work experience

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Application Developer

Current

Mount Airy, North Carolina, United States

Feb 2021 - Present

It Senior Systems Administrator

Greensboro/Winston-Salem, North Carolina Area

  • Provided support for call center. Functioned as primary support for Winston-Salem and San Juan, Puerto Rico offices and secondary support for work-at-home employees. Assigned phone numbers for call center employees in.
  • Supported internally developed tool CS Pro by resolving trouble tickets and checking settings on PCs.
  • Offered support for annual enrollment, enrolling employees of clients in benefits for next year. Attended planning meetings for increased hiring across all offices and vendors. Placed additional phones on floor and.
  • Implemented multi-channel contact center, transitioning from Siemens phone system to Cisco phone system, including gathering requirements, setting up new clients and employees, distributing phones, and testing.
  • Contributed to telephony side of San Juan office relocation.
  • Implemented virtual hold system to allow callers to schedule appointments, hold place in line, or continue to hold, saving telephony costs.
Jun 2012 - Jan 2020

Senior Technology Analyst

Aon

Greensboro/Winston-Salem, North Carolina Area

  • Assigned tickets to Accenture and assisted with prioritizing requests. Provided technical and business expertise on assigned projects, including Unix shell scripts, PL/SQL scripts, and PeriPro coding. Peer-reviewed and.
  • Provided statistical reports of data out of Vantive utilizing Crystal Reports 9 and Oracle stored procedures.
  • Transitioned all clients from Aon systems to Hewitt systems, working closely with Hewitt on providing requirements for transition.
  • Collaborated with Echopass to transition toll free numbers, data, and call recordings to Aon. Supported clients at Echopass.
  • Performed thorough testing of all applications moved to Echopass.
  • Transitioned 95 clients to and completed 25 reports on Oracle On Demand. Contributed to transition back to Vantive overnight before call center opened next day.
Jan 2007 - Jun 2012

Software Engineer

Aon

Greensboro/Winston-Salem, North Carolina Area

Enhanced and maintained existing Interactive Voice Response programs in PeriPro as well as developed new programs. Integrated programs with PL/SQL packages. Replaced back-end system and switched to using Visual Basic classes instead of PL/SQL. Provided support for Visual Basic classes. Designed and developed website that provided easy access to a variety.

Jan 1994 - Jan 2007

Senior Analyst

Aon

Greensboro/Winston-Salem, North Carolina Area

Administered defined contribution plans for various clients, including 401(k) plans, profit sharing plans, and ESOPs. Balanced trust accounts and prepared financial statements for assigned clients. Performed ADP/ACP testing, calculated minimum distributions, and compiled data for preparation of Form 5500.

Aug 1987 - Jan 1994
Team & coworkers

Colleagues at Insteel Industries, Inc

Other employees you can reach at insteel.com. View company contacts for 240 employees →

1 education record

Velma Toliver education

  • Appalachian State University
    Appalachian State University
    Computer Science
FAQ

Frequently asked questions about Velma Toliver

Quick answers generated from the profile data available on this page.

What company does Velma Toliver work for?

Velma Toliver works for Insteel Industries, Inc.

What is Velma Toliver's role at Insteel Industries, Inc?

Velma Toliver is listed as Information Technology Professional at Insteel Industries, Inc.

Where is Velma Toliver based?

Velma Toliver is based in Winston-Salem, North Carolina, United States while working with Insteel Industries, Inc.

What companies has Velma Toliver worked for?

Velma Toliver has worked for Insteel Industries, Inc, Alight Solutions, and Aon.

Who are Velma Toliver's colleagues at Insteel Industries, Inc?

Velma Toliver's colleagues at Insteel Industries, Inc include Christopher Lewis, Gilbert Roybal, Jamail Van Dyke, Marc L., and Randy Patalon.

How can I contact Velma Toliver?

You can use AeroLeads to view verified contact signals for Velma Toliver at Insteel Industries, Inc, including work email, phone, and LinkedIn data when available.

What schools did Velma Toliver attend?

Velma Toliver holds Bs, Computer Science from Appalachian State University.

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