Velsi Passwala Email & Phone Number

British Columbia, Canada

Richmond, British Columbia, Canada

Act as the primary point of contact for customers, delivering top-notch product and service solutions of Rogers.Demonstrated deep understanding of Rogers’ diverse client base, enabling tailored solutions that met their varied requirements.Manage accounts, conduct internal training, cultivated client relationships, developed sales plans and materials, and maintained strict confidentiality.Leverage extensive training and knowledge to accurately address customer inquiries and recommend… Show more Act as the primary point of contact for customers, delivering top-notch product and service solutions of Rogers.Demonstrated deep understanding of Rogers’ diverse client base, enabling tailored solutions that met their varied requirements.Manage accounts, conduct internal training, cultivated client relationships, developed sales plans and materials, and maintained strict confidentiality.Leverage extensive training and knowledge to accurately address customer inquiries and recommend appropriate products and services.Consistently exhibiting a friendly and approachable demeanor in customer interactions, even in challenging situations, fostering positive composure and empathy.Applied strong analytical skills to comprehend and effectively respond to client requests, ensuring efficient problem resolution.Meticulously recorded and processed customer orders in our systems, ensuring precision and efficiency in all transactions.Attend daily meetings and weekly training webinars to stay abreast of changes and improve program knowledge, systems, and processes.Provide valuable insights to the management team, contributing to enhance customer satisfaction, goal-setting, and the development of new sales skills.Strive for excellence in assigned tasks, aiming to achieve outstanding performance and deliver exceptional results.Maintain a professional demeanor consistently, demonstrating high levels of professionalism at all times. Show less

Surat, Gujarat, India

Acquired a large client base through sales services, consistently met acquisition targets.Produced reports, presentations, and documents using Microsoft Office products, enhancing communication and productivity.Cultivated robust relationships between clients, employees, and stakeholders, enhancing collaboration and driving mutual success.Demonstrated exceptional multitasking abilities by effectively handling simultaneous requests, optimizing productivity and customer… Show more Acquired a large client base through sales services, consistently met acquisition targets.Produced reports, presentations, and documents using Microsoft Office products, enhancing communication and productivity.Cultivated robust relationships between clients, employees, and stakeholders, enhancing collaboration and driving mutual success.Demonstrated exceptional multitasking abilities by effectively handling simultaneous requests, optimizing productivity and customer satisfaction.Achieved high levels of efficiency and accuracy in all tasks, resulting in streamlined processes and improved service quality.Successfully maintained flexibility to adjust priorities and support key business initiatives as required, ensuring seamless operations.Applied strong analytical skills to comprehend and effectively respond to client requests, ensuring efficient problem resolution.Utilized problem-solving skills to address issues promptly and effectively, contributing to client satisfaction and retention.Streamlined the sales process, qualifying new prospects from leads, leading to improved conversion rates and sales performance.Provided administrative support to the development team, managing projects and maintaining client databases and deadlines, facilitating smooth project execution and client satisfaction.Achieved consistent success in regular calls and service/product presentations, enhancing client engagement and increasing conversion rates.Implemented effective social media strategies, optimizing accounts to generate a steady stream of qualified leads, contributing to business growth and expansion.Successfully collaborated on various projects and customer engagements, ensuring desired outcomes and customer satisfaction.Generated insightful reports by collecting and analyzing information, providing valuable insights to management for informed decision-making and strategy development. Show less

Surat, Gujarat, India

Created designs by utilizing graphics designing platforms, such as Adobe Photoshop and Adobe XDDesigned and developed user-friendly website interfaces, allowing for an improved user experience

Junior Data Analyst

Bachelor Of Engineering, Computer Engineering, Cgpa 7.89/10

Diploma, Computer Engineering, Cgpa 8.09/10