Vaisakh Mohanan Email and Phone Number

• Successfully managed the entire RFP process at Veritas, leading a team of 6 members to achieve seamless and efficient operations.• Spearheaded and oversaw the RFP Program & Loopio, functioning as the principal owner and process lead.• Orchestrated the complete lifecycle of the RFP process, from inception to proposal submission, ensuring punctual and precise execution.• Coordinated with subject matter experts (SMEs) spanning various departments to compile insights and data for thorough responses.• Served as the focal point for all RFP-related endeavors, fostering seamless collaboration among cross-functional teams.• Established and managed feedback mechanisms to continuously enhance the caliber and efficiency of RFP content.• Cultivated robust partnerships with key stakeholders across sales, marketing, legal, and product domains.• Facilitated seamless communication within internal teams to gather indispensable data and insights for RFP submissions.• Curated and managed a centralized repository of RFP content within Loopio, ensuring accuracy and alignment.• Collaborated with SMEs to regularly review and refine content for sustained relevance and precision.• Implemented best practices and standardized procedures to streamline RFP management processes.• Conducted comprehensive training sessions on Loopio best practices to ensure team proficiency.• Efficiently managed project allocation, timelines, and priorities to uphold efficient workflow distribution.• Partnered with leadership to evaluate resource requirements and strategize team expansion as needed.• Maintained detailed reports on RFP team performance, presenting key metrics and analyses to leadership on a weekly basis.• Provided regular updates to leadership on ongoing RFP progress, highlighting achievements, hurdles, and improvement opportunities.• Collaborated with leadership to extract strategic insights from RFP performance data, contributing to informed decision-making processes.

• Orchestrated opportunities across the Americas, collaborating with channel partners and end-customers to navigate renewals and new sales for enterprise clients.• Strategically assessed customer renewal and new sales requirements, tailoring solutions to meet their needs effectively.• Spearheaded opportunity creation and quote generation, ensuring end-to-end ownership until deal closure.• Provided regular analysis and updates on sales and revenue activities, ensuring accurate quarterly business outlook and identifying potential risk areas.• Served as the primary point of contact for Department of Defense accounts in the United States.• Delivered comprehensive process training to new hires and provided ongoing guidance on system usage.• Produced and delivered daily, weekly, and monthly reporting, analysis, dashboards, and presentations using Google Studio and Google Sheets, empowering Sales Reps to achieve their sales targets.• Reviewed and monitored opportunities, presenting progress updates to management for strategic decision-making.

• Successfully managed eight teams at Infosys, each comprising 32 members, demonstrating exceptional leadership and organizational skills. • Established an inspiring team environment with a culture of open communication and clear goals.• Delegated tasks, set deadlines, and oversaw day-to-day operations to ensure efficiency.• Monitored team performance, reported on metrics, and motivated team members to excel.• Identified training needs, provided coaching, and documented processes to enhance productivity.• Listened to team feedback, resolved conflicts, and recognized high performance through rewards and acknowledgments.• Encouraged creativity, risk-taking, and continuous improvement while organizing team-building activities.• Facilitated problem-solving and collaboration, ensuring discussions led to actionable outcomes.• Ensured team members had the necessary education and training to excel in their roles.

• Fostered an inspiring team environment with clear communication and goals.• Delegated tasks, set deadlines, and monitored day-to-day operations. Evaluated team performance, provided coaching, and addressed feedback.• Recognized and rewarded high performance and resolved conflicts promptly.

• Acted as the Process Subject Matter Expert (SME) for both Services and Pricing & Licensing Teams, overseeing order fulfillment, booking, consulting, SKU creation, and license creation in Oracle R12 application.• Monitored Oracle CX case management tool to promptly assign OM cases to team members and conducted peer checks on HVO and priority orders.• Managed escalations and provided timely resolutions to customers, arranging WebEx meetings when necessary.• Served as the primary contact for consulting and Pricing & Licensing processes, while also providing training to new team members and updating managers on team performance metrics regularly.

• Oversaw end-to-end processes for Services and Pricing & Licensing Teams in Oracle R12, including order fulfillment, booking, consulting, SKU creation, and license creation.• Utilized SFDC for case management, promptly assigning OM cases and conducting peer checks to ensure 100% transaction quality.• Managed escalations, providing priority resolutions to customers and handling critical orders.• Maintained zero backlogs by end of shift and arranged WebEx meetings for issue resolution.• Generated SFDC reports for weekly performance analysis, while also providing training to new team members and updating managers on team performance metrics regularly.

• Processed orders and cases in Oracle 12 within deadlines, maintaining 100% quality.• Ensured accurate handling in SFDC to prevent escalations.• Supported data collection, contributed process improvement ideas, and met monthly targets consistently.