Valerie Emmerson Email & Phone Number

Greater Los Angeles Area

eLearning:Developed, revised, and managed training content for clinical and non-clinical departments, using the ADDIE model. Collaborated with stakeholders and subject matter experts to identify educational needs, utilizing the Advanced Nursing Professional Development (ANPD) model. Utilize e-learning authoring tools such as Lectora, Adobe, and Articulate to create interactive and multimedia content. Implement learning activities using a learning management system (LMS) platform for efficient course delivery and tracking. Developed and implemented reporting through the utilization of the LMS system for grant reimbursement. Simulation Specialist Duties:Manage and operate simulation equipment to facilitate realistic healthcare scenarios. Collaborate with educators to develop and implement simulation-based learning activities. Troubleshoot and maintain simulation technology, ensuring optimal functionality. Stay updated on emerging simulation technologies and recommend enhancements. Collaborate with healthcare professionals to create authentic simulation experiences. Conduct training sessions for faculty and staff on simulation equipment usage.CME:Develop and organize Continuing Medical Education (CME) programs. Ensure CME programs adhere to accreditation standards, working closely with accrediting bodies to maintain compliance. Oversee logistical aspects of CME events, including scheduling, venue coordination, and resource allocation. Utilize technology to enhance CME delivery, exploring online platforms and virtual formats to expand accessibility for healthcare professionals.

Greater Los Angeles Area

• Implement system upgrades and changes as it pertains to scheduling and registration.• Assist with development of new Meditech 5.67 & 6.1.• Identify errors or problems within the registration department and communicate them with the Director of Business Services.• Develop manuals, study guides, and quick links for new processes for staff to reference.• Develop, facilitate and maintain new hire 6 week training program for Business Services.• Administer on the job training scenarios to ensure new hire staff competency.• Collaborate with IT staff to implement changes to hardware and/or troubleshoot problems.• Independently train all registration departments on new system upgrades and application upgrades.• Daily monitoring of expense and revenue budgets.• Identify, document, and resolve issues within Meditech• Analyze and Organize data required to support registrations processes.• Coordinate inpatient admissions and assist with verification of insurance or alternate payer sources.• Interview and assist self-pay patients with payments arrangements and/or other government program• Identify and make corrections to patient accounts. Send errors to delegated supervisor/manager• Assist registration staff with questions or concerns regarding insurance or admitting processes.• Collaborate with the Director of Leadership and Organizational Development to further develop departmental training program and materials.

Greater Los Angeles Area

Mentored and coached team members to improve their understanding and performance. Created a peer-to-peer learning program to enhance knowledge of the registration process. Helped develop competency assessments to measure skills and identify training needs.

Houston, Texas Area

Trained new staff on insurance verification processes and procedures, ensuring compliance and accuracy.Developed instructional guides and training materials to streamline the insurance verification workflow.Conducted annual trainings to enhance team knowledge on insurance policies and regulations.Monitored and evaluated the effectiveness of training programs, making adjustments to improve outcomes.

Master Of Science - Ms, Organizational Performance & Workplace Learning

Bachelor Of Science - Bs, Healthcare Administration

Activities and Societies: The National Society of Leadership and Sucess