As an SAP Hybris Developer at CJSS Technologies Pvt Ltd, I bring nearly 3 years of hands-on experience in SAP-Hybris eCommerce development. My expertise spans across the Hybris e-commerce suite, including HMC, Cronjobs, Scripting Jobs, Impex, Import/Export Service, and Categories, which has enabled me to deliver tailored, high-performance solutions that meet and exceed client expectations.Key Achievements & Skills:-> Technical Proficiency: In-depth knowledge of SAP Hybris, with a proven track record of designing and implementing complex cronjob functionalities, API development, and seamless integration of SendGrid Email templates with SAP using Java.-> Leadership & Teamwork: Recognized for my ability to lead and collaborate effectively within teams, ensuring project goals are achieved efficiently and client satisfaction is consistently maintained.-> Client Engagement: Demonstrated ability to understand customer needs, develop rapport, and deliver timely solutions, resulting in high levels of customer satisfaction and successful project outcomes.Operational Excellence: Experienced in managing day-to-day operations, including processing unprocessed orders, generating monthly and daily reports, and ensuring the smooth execution of various technical tasks such as clearing support tickets and monitoring cronjobs through Grafana Dashboards.-> 24×7 Support: Proven experience in providing application support in a 24×7 environment, directly interacting with customers to resolve issues related to SAP commerce, Trex, CIAM, and 3PL API services, ensuring minimal downtime and optimal performance.-> Continuous Improvement: Actively involved in the development and implementation of Change Requests (CRs) to enhance system functionality and client satisfaction.Currently, I am leading the SAP support engineering team for the IShopChangi website, where I focus on delivering top-tier support and ensuring the highest levels of customer satisfaction. My dedication to excellence and continuous improvement drives me to constantly refine processes and deliver outstanding results.