Ven Auvaa Email & Phone Number

Las Vegas, NV, US

Policy Administration - Draft, modify, and maintain organizational policies related to Information Technology and Security processes and procedures.Security Awareness - Define and implement company-wide security awareness training and testing.GRC Management - Spearhead compliance objectives including achieving SOC II Type 2 certification and pursuing CMMC.

Team Management - Lead a team of highly skilled incident response analysts protecting organizations of all sizes around the world.

SOC Analysis and Incident Response – Act as lead analyst within a SOC team, providing guidance with security event management and analysis, malware analysis, and incident response. Work closely with key stakeholders to develop effective incident response plans. Stakeholder Communication – Effectively communicate security concepts and other highly technical.

Long Beach, CA, US

SIEM Administration – Implemented AlienVault USM Anywhere SIEM solution throughout network environment. Configured virtual machine, log sensors, and integrated other networking elements to create a centralized monitoring system for all network activity. Configured alarms and other log rules to the needs of the P2S network environment.Information Security –.

Irvine, CA, US

Help Desk – Used Oracle CRM Cloud Suite to track help desk tickets and other contact interactions. Troubleshooted Windows errors, Chrome web browser functionality, application errors, and account management (password reset, lock/unlock). Solved help desk tickets independently, with less than 1% of tickets resulting in escalation to higher tiers.Application.

New York, New York, US

Help Desk – Used Oracle CRM Cloud Suite to track help desk tickets and other contact interactionsData Breach Assistance – Assisted inbound callers with questions and concerns regarding notification of the Sabre Hospitality Solutions Central Reservation System data breach. Answered customer inquiries and researched database records to provide information.

San Francisco, California, US

Help Desk – Used ZenDesk and JIRA ticketing systems to track assigned Help Desk Tier 1 and Tier 2 issues. Provided support to thousands of end users with issues relating to account management (password reset/unlock), application errors, and troubleshooting mobile devices (iOS, Android).Application Support – Provided solutions, through face-to-face contact.

Retail Operations Management – Managed all retail operations, human resources, and sales reportingCustomer Service and Team Management – Delivered high-quality guest service while coaching staff to do the sameProject Management: Store-wide Technology Upgrade– Managed the budgeting, planning, and implementation of a store-wide technology overhaul. Installed.

Seattle, WA, US

Business Partnerships, Innovation and Development – Lead member of the Starbucks Store team responsible for the design, development, and implementation of Starbucks’ partnership with La Boulange Café and Bakery, primarily focusing on artwork, retail schematics, and sign and package design for company-wide implementation.Regulations Enforcement – Maintained.

Model, fit model, and actor representing a wide range of commercial companies and fashion brands in print, video, and on the runway.

New York, NY, US

Model, fit model, and actor representing a wide range of commercial companies and fashion brands in print, video, and on the runway.

Retail Operations Management – Managed retail operations, human resources, and sales reportingInventory Management and Visual MerchandisingCustomer Service and Team Management– Delivered high-quality guest service while coaching staff to do the sameProduct Knowledge: Aveda Ambassador – Maintained a regular working knowledge of all Aveda products, including.

Master Of Science (Ms), Cybersecurity, Concentration In It Management

Bachelor Of Science (Bs), Information Technology, Concentration In Cybersecurity

General Education