Provides technical and operational leadership to address vulnerabilities in the systems and networks. Provide mitigation strategies to address known vulnerabilities.

Vulnerability Management Analyst using Tenable, AppScan and NetSparker to scan NIH networks to find critical and high risk vulnerabilities. Compile critical and high risk vulnerabilities to disseminate to the security teams of the centers and institutes to educate them on their high risk vulnerabilities, providing education and assistance from notification to resolution. Support ICs by providing technical reports advising of the vulnerabilities, their potential exploits, and how to mitigate the impact to the organization.

Consultant for small and medium businesses providing IT solutions from the network down to the end users, to include mobile devices. Analyze the business needs and provide solutions for their IT and cyber security needs, through installing software and providing support on any and all applications and network services. Installed and managed clients Office 365 products, proprietary applications, and Active Directory. Provided direction regarding hardware solutions for the best price to ensure that the company IT needs were met.

Supervisor for technical support technicians providing real-time support to customers needing assistance with their phone, TV, and internet services. Assist with service order changes, setting up personal LANs, and streamlining technical support to make for an easier and faster customer experience. Troubleshoot and monitor network backbone to ensure all networking capabilities available and not affecting customers’ services.

Deputy Branch Chief of the Intrusion Mission Management Center in support of NSA/CSS Threat Operations Center. Supervise NSA civilians, Contractors, and joint service military. Manage customer relationships, in and out flow, streamline events, create new vehichles of interaction in support of computer network defense of DOD and US Government computer networks. Manage the reporting processes to ensure smooth and timely flow of information to the Intelligence Community, Foreign Partners, Major Command and Combatant Commander level customers.

Provided near real-time analysis support to several critical mission sets including Counterterrorism, Hostage Crises, and forward deployed units down range. Analyzed sensitive telecommunications data and performed geospatial metadata analysis on targets of interest. Gained knowledge and familiarity with various types of satellite communications.

Deputy Branch Chief of the Intrusion Mission Management Center in support of NSA/CSS Threat Operations Center. Supervise NSA civilians, Contractors, and joint service military. Manage customer relationships, in and out flow, streamline events, create new vehicles of interaction in support of computer network defense of DOD and US Government computer networks. Manage the reporting processes to ensure smooth and timely flow of information to the Intelligence Community, Foreign Partners, Major Command and Combatant Commander level customers.Operations Chief, Hawaii Signals Development Center (HSDC) NSA/CSS HawaiiJanuary 2008 - January 2011Led joint-service personnel in a 16-hour watch-floor environment within the HSDC. Responsible for the facilitation of national intelligence requirements and theater level tasking, to include allocating personnel to each tasking, ensuring resource allocation to fulfill each tasking, and providing analysis support to watch-floor personnel. Ensuring all informal Requests for Information (RFIs) were fulfilled via Informal Technical Notes (ITNs).Signals Analyst Instructor NTTC Corry Station, Pensacola, FLAugust 2006 - September 2007Instructed multiple iterations of the Communications Signals Collection and Processing Course, a 15 week knowledge intensive course, for 15 joint-service students. Mentored, counseled, and evaluated instructor performance while updating student training guides and instructor lesson plans.Signals Analyst NSA Field Sites (Overseas)2002 - 2006Provided near real-time analysis support to several critical mission sets including Counterterrorism, Hostage Crises, and forward deployed units down range. Analyzed sensitive telecommunications data and performed geospatial metadata analysis on targets of interest. Gained knowledge and familiarity with various types of satellite

Responsible for 47 joint-military personnel, allocating assets and personnel to ensure the mission was complete

Led joint-service personnel in a 16-hour watch-floor environment within the HSDC. Responsible for the facilitation of national intelligence requirements and theater level tasking, to include allocating personnel to each tasking, ensuring resource allocation to fulfill each tasking, and providing analysis support to watch-floor personnel. Ensuring all informal Requests for Information (RFIs) were fulfilled via Informal Technical Notes (ITNs).

Instructed multiple iterations of the Communications Signals Collection and Processing Course, a 15 week knowledge intensive course, for 15 joint-service students. Mentored, counseled, and evaluated instructor performance while updating student training guides and instructor lesson plans.