Venessa Thomas Email & Phone Number

Austin, Texas, Us

Westborough, Ma, Us

Westborough, Ma, Us

• Identify critical patient safety issues and determine root cause within EMR data flows in under 5 day SLA.• Create test cases based on the assessment of an issue and document the findings in JIRA• Compose test plans that outline the testing approach for improving product quality.• Create CRUD SQL queries using multiple joins to retrieve data from the database holding about 0.5 million records.• Troubleshoot HL7 interface integrations like ORM, ORU, ADT, SIU, DFT, and VXU on enterprise SaaS hosted databases.• Debug the construction and parsing of HL7 messages by analyzing DB and customer specific Java code.• Adhoc and exploratory end-to-end testing of the application interface module after RCA is finalized.• Analysed around 300 issues in the past year from which 10 were reported as P1 and P2 critical bugs.• Involved in mentoring/coaching the team on technical topics by giving presentations and represented the team at the Eclinicalworks National Users Conference.

• Worked closely with developers and the project manager to understand each functionality of the Practice Unite app.• Designed and implemented test cases using the Robotium framework in Android Studio and KIF framework in Xcode.• Performed unit, integration and regression testing and was able to improve the code coverage to 90%• Integrated the testing framework using Jenkins to run one click automatic builds that would email the test results to the developers. This simplified the process and is efficient in detecting faults in the application.

Newark, Nj, Us

Enhanced the Local Authentication Web App in which I designed and implemented the front end web pages using HTML, CSS, JSP and Javascript.

Armonk, New York, Ny, Us

• Troubleshoot malfunctions with a number of different applications handled by IBM for clients based in the UK and intimated application teams in case of any issues to ensure that the application is working as expected• Engaged directly with the customer to understand and troubleshoot issues, collect data, elicit detailed requirements. • Solved business-critical tickets or issues on a daily basis and maintained the SLR’s and SLA’s consistently and hence was hailed as a good performer in the team.

Master'S Degree, Computer Science

Bachelor Of Engineering - Be, Computer Science