Venida Washington Email & Phone Number

Wilmington, Delaware, United States

Wilmington, Delaware, United States

Created and maintained materials to provide a portfolio of continuous agility and more specifically scrum and kanban learning. Regularly onboarded various level of leadership from technology and business product partnerships to ensure quality features were delivered to the market. Spoke at Agility conferences, supported talent recruitment effort focused on.

United States

Greater Philadelphia Area

Flexible

-Responsible for guiding and leading the process definition and requirements facilitation with our clients and project teams -Managing and delivery of standard Inception and Elaboration artifacts using Pegasystem’s SmartBPM methodology and other Agile techniques and methodologies.-Extract missing requirements during process and system analysis and was able.

-Negotiated project details with senior business stakeholders to shape and foster continuous improvement for business transformation initiatives-Acted as Scrummaster and managed sprint planning sessions, protected the scrum team, handled escalations and organized and implemented changes from retrospectives-Redesigned the defect process to create.

-Liaised for the business partners and technical team to educate on technology solutions and explain business strategies with the respective group -Groomed users stories and capturing those and other project details in the Project Management Framework (PMF) tool for front and back office chargeback initiatives-Monitored and analyzed defects and/or metrics.

-Supported the training efforts six hundred associates stateside and in India-Developed ground-up eight week new hire program, follow up, taskforce and ongoing fraud claims training -Pioneered train the trainer sessions which aligned stateside, global partners, adjunct facilitators and vendors to ensure consistency in training-Managed approximately six.