Venish Binjo Email and Phone Number

• Manage CRM data.• Improve productivity by evaluating and implementing sales technology.• Help sales leaders make data-driven decisions.• Work with marketing to enable salespeople.• Responsible for day to day operations, streamlining sales issues, ensuring consistency over performance in line with company’s business objectives.• Identify and lead new sales initiatives, formulate and maintain detailed administrative and procedural documentations ensuring accuracy, predictability and stability.• Acted as primary point of contact between clients & the sales team.• Manage customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.• Resolve customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.• Assisting customers after sales and solving problems.• Generating leads for business development.• Coordinate with other Marketing, Public Relations, Sales and product management resources.• Serve as a liaison between the customer and various departments.• Prepare the MIS report for the collection and marketing activity/Provide monthly report to director• Review and answer correspondence; File correspondence & other records.• Answering any technical questions the client might have.• Networking with existing customers in order to maintain links and promote additional products and upgrades.• Providing support to customers, often on a helpline, offering clear advice and solutions wherever possible.• Providing technical advice to customers on all aspects of the installation Sales.