Venita Stokes Email & Phone Number

3405 Dallas Highway Marietta, Georgia 30064

https://www.facebook.com/getStokedrealty/https://www.getstokedrealty.com/In today’s real estate market, you need to work with a real estate professional who you can trust. As a proud member of the Atlanta Communities network, we provide the absolute finest service, dedication, and expertise possible to our clients. Whether you want to buy, sell, or rent—we.

3475 Dallas Hwy #610, Marietta, GA 30064

Greater Atlanta Area Office

• Job Summary: Provided Level 2 technical support to developers and product support staff to diagnose, troubleshoot, triage, repair and debug complex software and system problems.
• Troubleshoot and document software product defects escalated from various support groups for submission to the software development team.
• Acted as liaison between various support groups, clients, and development.
• Support customer/user inquiries or concerns regarding products and/or services.
• Assisted with deployment of product upgrades and hot fixes.
• Track resolution of product defects and/or system performance problems.

Carrollton, GA

• Business Analyst with Research and Development division of Greenway Medical Technologies which designs and delivers PrimeSuite. PrimeSuite is a fully integrated electronic health record (EHR/EMR), practice management.
• Gathered user requirements, analyzed business processes and provided solutions w/documentation.
• Analysis, Design, Development and Quality Assurance primarily for Practice Management application.
• Worked directly with programmers/developers to create use cases and specification documents.
• Gained experience collaborating w/ business stakeholders and technical teams to execute tasks.
• Initially hired for Project 5010 in support of HIPPA 5010 rules and regulations, design and redesign of PrimeSuite software to meet current ANSI standards.

Alpharetta, GA

Customer support, EMR/PM Implementation and training, process documentation and QA with small company that sometimes required filling many roles.

Billing and Coding for Medical practice and Ambulatory Surgery Center. CPAR Certified

• Front end to back end billing/collection, claim coding, posting, account follow up and patient billing.
• Responsible for maintaining collection goals and negotiate payment arrangements with patients.
• Payments follow up with Medicare, Commercial, Workers Comp and 3rd party payers.

Marietta, GA

• Client/Hospitals: Follow up thru multi facility data systems to collect insurance payments.
• Commercial, Medicare, Medicaid, Workers Compensation and 3rd party follow up.
• Developed collection strategies, report preparation, resolved coding issues, prepared appeals.

Marietta, GA

• A/R REIMBURSEMENT SPECIALIST NOV 2000 –FEB 2002Responsible for A/R cleanup after QDS sale. Single point of contact for BCBS accounts. Reduced AR from 4.5 million to 1.9 million, resolved claim filing/coding issues.
• EXECUTIVE ADMIN ASSISTANT APRIL 2000 - OCT 2000Assist VP of Reimbursement, maintained confidential department records and files, assisted in formulation of budget, business planning and travel arrangements. Maintained.
• VERIFICATIONS SPECIALIST & ADMINISTRATIVE ASSISTANT OCT 1999 – MARCH 2000 Responsible for pre-verifications, obtaining case management approval in a timely manner, negotiate rates and support national Matria centers.
• SCHEDULER, DIABETES CENTER MARCH 1999 - SEPT 1999Responsible for intake of new patients, data entry and timely scheduling of RN/RD CDE’s in US to diabetic patients. Coordinated schedules, support field & local.

Indianapolis, Indiana Area

• Sales, account maintenance and follow-up in outside sales territory consisting of commercial and industrial accounts in Indianapolis, IN.
• Responsible for the design and sale of business forms and supplies for computer systems.
• Supported computer sales/ installations and trained in sales techniques.
• Awards include WS Anderson Sales Award, Century Point Club and Salesperson of Month

Bs, Marketing And Management Degrees, Magna Cum Laude

Activities and Societies: Delta Sigma Pi Business FraternityMagna Cum Laude Honor, Who's Who in American Universities, Wall Street Journal.

Education record

Activities and Societies: Future Business Leaders of America, Drill Team