Sr Delivery Leader (Technical Program And Project Management)
CurrentManaged all stages of business, technical and compliance projects for this multinational fintech company that services businesses of all sizes worldwide, have an annual transactional volume exceeding $120 billion, and employs a staff of 5,000 employees across 10+ countries. Report Directly to the CTO and SVP.Built global teams in the U.S., India and Mexico, comprised of Developers, SDET, Delivery/Project Leads, Project Managers, and SCRUM Masters. Indirectly oversee Lead Developers, Product Owners, Software Testers, and Release Engineers. Communicate with all business units on strategic planning, product/project viability, operational ability and projected results. Assign and coach SCRUM teams and resources. Provide operational excellence and reduce incidents.Defined, authored and implemented the Merchant Solutions Group Agile Program SDLC Policy.Prioritize roadmaps, demand go-to-markets, and budgets. Determine program scopes and analyze risks. Estimate and manage annual budgets for CAPEX and OPEX projects valued at up to $10 million.Streamlined the Agile end-to-end delivery practices through collaboration with business teams, product teams, infrastructure teams, data management teams, production support and development teams.Established a mechanism to analyze data and track KPI’s at the program, value stream and work stream levels along with procedures that significantly improved the product backlog.Produced program-level quarterly operational reviews to indicate progress of strategic initiatives, velocity, incident tracking deployments, product performance and individual team KPI’s.Revenue Generation for Direct Marketing Division - Successfully implemented initiatives that increased the number of merchants resulting in a 20% increase in revenue.Compliance ProjectsOperations/Lead Time Reduction - Defined clear roles for each team/stakeholder. Determined allocation of resources, and focused efforts. Achieved overall cost savings of 25%.