Mall operations

RESUMED. VENKATESHEmail: venki.fOBJECTIVE:Work in the hospitality industry which is totally committed to the quality of the services to improve myknowledge to technical skills and quality of products with my diligence and competence.PROFILE:• Housekeeping knowledge of, Hygiene & Sanitation and Maintenance areas.• Knowledge of Marble Polishing and Carpet Shampooing.• Deep knowledge in Staff Allocations, Grooming, Briefing and DE-Briefing.• Proficient in preparing Duty Roaster for Housekeeping Department, Daily Reports, Log Books and SOPmaintained.• Conduct on job Training for all Housekeeping Department.• Capable in maintenance jobs follow up, Key handling.• Monitoring Loss and Found Records, Gardening, Pest control and Schedule works follow up.• Inspecting Room Listing, Guest Supplies and Cost Control Measures.EXPERIENCE:Concern: - DSL VIRTUE MALL. PVT. LTD. HYDERABAD.Designation: - Assistant- Operation ManagerDivision: - OperationsDuration: - September-2019 to Till Date.Responsible For : Taking care of Housekeeping, Security, MEP, Parking Management, Leasing andcustomizing and Food court, Annual Material consumptions Budgeting.• SOP’s Implementation.• Preparation of Monthly Management Reports.• Initiatives to reduce operations cost and increase revenue for the Mall.• Ensure Fire & Safety of the Mall.• Parking Management.• Occupancy Cost calculation and analysis and suggestions to improve business.• Monitoring and checking the HK & Security Services are up to the standard.• Mall Maintenance – Ensure Maintenance Team, adhere to the SOP.• Agency Recruitment for Maintenance, HK & Security.• Ensuring Billing and Collection of Rent, CAM and Service Tax on time.• Co-ordination and compliance of mandatory requirements for the new stores opening.• Timely renewal of the Licenses and permissions for Operating

Taking care of Housekeeping, Security, MEP, Client relation ship

• Housekeeping knowledge of, Hygiene & Sanitation and Maintenance areas.• Knowledge of Marble Polishing and Carpet Shampooing.• Deep knowledge in Staff Allocations, Grooming, Briefing and De-Briefing.• Proficient in preparing Duty Roaster for Housekeeping Department, Daily Reports, Log Books and SOP maintained.• Conduct on job Training for all Housekeeping Department.• Capable in maintenance jobs follow up, Key handling.• Monitoring Loss and Found Records, Pest control and Schedule works• Inspecting Room Listing, Guest Supplies and Cost Control Measures.

Taking Care of Guest Rooms & Public AreasChecking VIP Arrivals, Taking monthly report on consumption, Duty Roaster, Manpower Control.