Venkateshan Devaraj Email & Phone Number

Chengalpattu, TN, IN

Heading Products team for B2B and B2C Businesses and Building Technology for Scaling Business to 1000 tonnes volume per day.

Owned up the Business of Mumbai BU During COVID'2020 and Managed the Growth and Profitability of the City - Have lead a team of 400 employees and Scaled the Volume from 40 tonnes and 800 retail orders per day to 120 tonnes and 2000 retail orders per day by maintaining Customer Service levels at 95% On time delivery and 99% fulfillment and Ensured Positive.

Managed Sales & Distribution of Entire Bangalore BU and Scaled the Business by 10X from 200 tonnes & 1500 Retail orders per day to 1000 tonnes and 6000+ Retail orders per day within a Year By maintaining Great Customer Service levels of 99% on time delivery and 99.5% Fulfillment.

Implemented the new Sales Model Based On Customer life Cycle and Introduced RM and Hunter Based Sales Team structure which enabled Bangalore to scale to 200 tonnes with a 80 member Sales team.

- Managed End to End change in Setting up Last mile Operations and Logistics and On-boarded 200+ Tata ace vehicles across Bangalore with a Projects Team of 15 members and Ensured 99% On time Delivery In Bangalore at 100+ tonnes Volume.

Managed the End to End Change in Supply Chain Model and Implemented the FC to DC model and Have set up 10 DCs in Bangalore to scale volumes to 100 tonnes.

Started My Career in B2B as a Team lead in Warehousing Operations and Managed Volume of 30 metric tonnes during the Initial Business Pivot.

Lead a 10 member Customer Experience Team in B2C Business and Ensured Great Customer Satisfaction during the Tenure.