Venkat G Email & Phone Number

Andhra Pradesh, India

Hyderabad Area, India

Founded in 2014, SpringUp Enterprises has established itself as the most trusted mineral water and house cleaning chemicals manufacturer in Hyderabad.We deliver more than 30,000 units of Bubble Tops (20 ltr each) per month across Hyderabad. Quality and Services are our top priority. We believe in delivering best quality products with the best possible service. We are proud to serve across multiple industries including software, corporate, pharmaceuticals, etc. We have been recognized as one of the best drinking water suppliers by BIS. We are associated with trusted brands such as TATA Water Plus, PepsiCo and so on. We work with different NGOs to conserve water and save environment. We strive to provide a flawless service through our organized, transparent and disciplined approach. We are on our way to offer a complete digitized experience to our customers wherein our clients can place and monitor their orders online.

Hyderabad Area, India

Hyderabad Area, India

Hyderabad Area, India

• Planning and addressing relevant infrastructure, manpower and training requirements to operationalise startup offices/Data Center.• Ensured special focus on effective Client interaction and Feedback process.• Preparation of action plan and schedules for during the implementation stage. • Handling a team Strength of 250+ and Support 25+ at Data Center and field.• Resource planning, deployment and monitoring. • Budget Planning and Expenditure control• Strengthening systems & procedures and improving process efficiencies.• Overall project’s status review, coordination and delivery management.• General Administration.

• Heading Services in AP operations.• Client acquisition, retention & expansion of scope of work. • Overall planning & co-ordination (implementation and post implementation support) for all the activities of the IT-Enabled Services like Customer Care Centers, Billing Management System, Revenue Assurance System, Spot Billing, ATPMs&Mobile Van in APEPDCL. • Ensured special focus on effective Client interaction & Feedback process.• Preparation of action plan and schedules for during the maintenance period • Handling a team Strength of ITES 350+ and Support 25+ at over 95 client offices.• Resource planning, deployment & monitoring. • Planning and addressing relevant infrastructure, manpower and training requirements to operationalise startup offices.• Strengthening systems & procedures and improving process efficiencies.• Overall project’s status review, coordination & delivery management.• General Administration.Additional responsibility:• Ensuring compliance to all Statutory requirements for the Services team• Timely Payment realizationAchievements: • Successfully setup, implemented and maintaining 8 Stage-I, Customer Care Centers in APEPDCL since September’2002• Coordinating and supporting the Help-Desk activities for the Stage II & III Customer Care Centers and RAS in APEPDCL.• Successfully carried out implementation and maintenance of Billing Management System (BMS) on pilot basis in 1 circle at APEPDCL for more than 4 years to Client’s satisfaction. • Successfully implemented and carrying out the post implementation support for Revenue Assurance System (RAS, mPower Suite) in all the circles covering more than 40 offices for over 40 lakh consumers• Closely pursued with various officers to understand integration needs for Customer care, EPIMRS and RAS for over one year and enabled finalization of requirements.• Successfully monitored the collections of CC Bills of more than 500 crores, for last 7 years without any discrepancy.

• Held independent charge of operations for two Branches, Dwarakanagar and Madhurwada This includes (but not limited to):• Schedule preparation, coordination and support for the BD Team, for compilation of Student database and for visiting various colleges/ schools to meet the Heads of Institution. • Counseling students & parents regarding the programs/ courses offered and relevant advantages, to enable enrollments.• Scheduling, Coordination and Conduct of Examinations.• Planning and monitoring of batch schedules and controlling deviations.• Budget planning and expenditure control. • Overall administration of the Branches. Achievements:• Created a profit center operation, and achieved 115% of targets.• Played a key role in establishment of franchisees at three other locations in Visakhapatnam and three locations in Orissa.• Launched an effective e-Commerce course with 80% success on placements.

• Counseling students & parents regarding the programs/ courses offered and relevant advantages, to enable enrollments.• Deliver training modules on DOS commands, Wordstar, Lotus 123, System configurations and various peripherals.• Scheduling, Coordination and Conduct of Examinations. • Support for the BD Team, for compilation of Student database and for visiting various colleges/ schools to meet the Heads of Institution.