- Managed daily operations of a busy coffee shop averaging $20,000 in weekly sales, supervising a team of 14 employees.- Fostered unity among team members. Resolved conflicts effectively, ensuring a harmonious work environment.- Trained and onboarded new employees, focusing on customer service and operational efficiency.- Implemented inventory control measures that reduced waste and improved the profitability of the coffee shop.- Assisted with scheduling and payroll management, ensuring compliance with budgetary guidelines and labor laws.

- Managed chemotherapy authorization processes and coordinated insurance interactions, using software tools to boost efficiency and patient service accuracy. - Implemented key software tools (Availity, Optum, Oncora Medical) to optimize operational workflows, organize and archive patient data, and patient outcomes.

- Adapted teaching methods to diverse learning needs. - Created an inclusive classroom atmosphere encouraging participation and potential exploration.- Guided students in career and academic development.- Designed interactive lessons and evaluated student performance.- Engaged in professional development to refine teaching skills.Key Skills: Adaptive teaching strategies, Student feedback and guidance, Classroom engagement, Academic and career advising, Curriculum development, Lesson planning, Professional development, Collaboration.

- Managed the preservation and cataloging of digital content, implementing programming languages (PERL, Ruby, and HTML, and SQL) and database management tools for archival searching. - Ensured the integrity of digital assets through meticulous metadata creation and the digital migration of physical documents.

At The Center for Fiction, I thrived in a dynamic part-time role, expertly assisting patrons and managing library materials. I streamlined the checkout process, enhanced patrons' research experiences with expert reference services, and meticulously maintained our collection database. My proficiency with MARC, AACR2, EndNote, Zotero, Archivematica, and DuraCloud, alongside my digital preservation skills, significantly contributed to the library's operational excellence.
Key Skills: Metadata Standards, Digital Preservation, Database Management, Research Support.