• Involved in SDLCs of healthcare projects and change requests from requirement elicitation to production go-live• Managing timeline and project expectations between external vendor, clinical user and change approvers for a multi-year $5Mil-valued Automated Medication Dispensing Cabinet (ADC) replacement project• Troubleshoot and proactively document technical HL7 interface-level fixes in alignment with nursing and pharmacy workflow in MOH-initiated harmonisation project for electronic medical record system (NGEMR)• Reduce 10% of spare parts and maintenance cost on behalf of healthcare institutions by conducting cost analysis, future end-of-life projections and negotiation with vendor for contract drafting.

• Actively maintain highest quality of Seller-centric Data Insights platform throughout software testing life cycles• Generate process documentation to improve engineering quality • Identify and implement testing automation opportunities

• Identify, scope and prioritise product development suitable for company’s growth strategy• Hands-on in crafting frictionless user experience through detailed mock-ups and screens• Monitor and manage product expectations from pre-release to post-release

• Served in the executive governing student body in the University Scholars Programme • Led a team of 12 members to manage social welfare matters for 720 students • Chaired an inaugural Sem 2 Orientation for incoming students to ensure better assimilation • Proactively organised out-of-the-box welfare initiatives in response to COVID-19 pandemic

• Assist Product Managers in product development ideation, conceptualisation to implementation• Create new product solutions for both internal and external end-users• Coordinate and work closely with business and developer teams to launch new products• Conduct market intelligence to maintain competitiveness and profitability of product offering