As a seasoned IT professional with over 17 years of comprehensive experience, I specialize in advanced enterprise cloud solutions, IT infrastructure management, and strategic technology implementation. My expertise spans a wide range of domains, including Microsoft Azure DevOps, Windows, VMware, and ITIL framework. I excel in cloud service management, platform migration, disaster recovery planning, and high availability solutions, particularly within Azure environments.I am proficient in designing, implementing, and managing complex IT infrastructures, with a strong focus on automation, network security, and continuous integration/continuous deployment (CI/CD) processes. My skills include creating and managing Azure DevOps pipelines, deploying and managing Azure Kubernetes Services (AKS), and utilizing Infrastructure as Code (IaC) with ARM templates.Handling all Project Management ActivitiesResponsible for transition projects, IT Application Management, Major Incident Management(P1/P2), Change/Problem/Knowledge Management, escalation support, and operations performance issues.Working on Root Cause Analysis (RCA) to determine the origin of critical issues and resolve it at the earliest and ensure that the issue does not repeat in future.Work with IT infra team on detected vulnerability management toward the treatment plan and remediation plan.Managing End to End activities of Onboarding and Off-boarding projects resources & requirements.Lead internal and external audits to ensure continuous compliance with regulatory standards for GxP & Non GxP Applications.Establish robust governance on project activities, Incident, Knowledge, Change Management and Service Request Management and ensure compliance. My approach is driven by a continuous improvement mindset, emphasizing teamwork, adaptability, and effective communication. I have a proven track record in problem-solving, strategic planning, and vendor management, ensuring robust IT security and compliance. I am adept at managing IT services, including incident, problem, change, and demand management, while maintaining a strong focus on user support and client relationship management.With a deep understanding of Agile methodologies and a commitment to excellence, I strive to deliver innovative solutions that align with organizational goals and drive growth. My goal is to leverage my skills and experience to contribute to the success of a forward-thinking organization, delivering reliable and efficient IT solutions that meet dynamic business needs.