 Ensuring all quality assurance procedures and systems are adhered to relevant documentation and reports. Handling customer complaints, supporting route cause analysis, identifying the problems, taking corrective and preventive actions. Planning and controlling inspection/testing plans as to meet departmental objectives. Supporting assessment, reviewing plant trial report, monitoring of vendors, and granting approval of new vendors. Interacting with external certification… Show more  Ensuring all quality assurance procedures and systems are adhered to relevant documentation and reports. Handling customer complaints, supporting route cause analysis, identifying the problems, taking corrective and preventive actions. Planning and controlling inspection/testing plans as to meet departmental objectives. Supporting assessment, reviewing plant trial report, monitoring of vendors, and granting approval of new vendors. Interacting with external certification body to obtain various product certifications. Preparing, controlling, and monitoring work instructions/procedures in QC function. Preparing monthly activity report of QC department and submitting to the top management. Reviewing Quality Assurance Plan, Inspection& Test Plan, and FAT Procedures based on customer requirement. Interacting with external Inspection agencies, raw material suppliers and providing advice related to technical matters. Conducting periodical audits at supplier end and motivating them to improve vendor rating. Preparing internal document and conducting internal audits. Show less