Venu Gadde Email and Phone Number
🌟 About MeAs a Sr. ServiceNow Developer/ Administrator with over 8 years of IT experience, including 6+ years specializing in ServiceNow, I bring a profound understanding of IT service management and a deep technical proficiency to deliver efficient, innovative solutions. My expertise spans a comprehensive range of ServiceNow ITSM, ITOM, and ITBM modules, where I have led the design and implementation of complex systems in dynamic business environments.🔧 Technical ProficiencyI am highly skilled in leveraging both MID server and cloud-to-cloud integrations, ensuring seamless connectivity across diverse systems. My technical toolkit includes advanced capabilities in Web Services (SOAP, REST), complex SQL query development, and scripting in JavaScript, HTML, and CSS. With a strong background in computer science, I am adept at employing agile methodologies to optimize project delivery and IT operations.🚀 Key ProjectsMy career highlights include leading the integration of ServiceNow with major cloud providers (AWS, Azure, Google Cloud) for comprehensive IT asset management and automating IT service processes that align infrastructure with business objectives. I have excelled in customizing ServiceNow for various operational needs, from ITSM and ITOM to HR service delivery (HRSD), enhancing system functionality and user satisfaction.📈 Strategic ImpactThrough strategic ITBM implementations, I have enhanced project management workflows, integrated agile practices, and advanced IT service architecture. My efforts have significantly improved IT service management solutions, aligning IT infrastructure visibility with strategic business objectives, thereby driving organizational efficiency and innovation.🔑 Keywords- ServiceNow Development- IT Service Management (ITSM)- IT Operations Management (ITOM)- IT Asset Management (ITAM)- IT Business Management (ITBM)- Security Operations (SecOps)- Governance, Risk, and Compliance (GRC)- Integrated Risk Management (IRM)- Vulnerability Response (VR)- Human Resources Service Delivery (HRSD)- Automations- Cloud Integrations- Service Portal Design- Custom Application Development- Technical Solution Design- Stakeholder Engagement- User Acceptance Testing (UAT)- Process Automation#ServiceNow #ServiceNowDeveloper #ITSM #ITOM #ITBM #ServiceNowJobs #ServiceNowPlatform #ServiceNowCommunity #ITServiceManagement #ITOperationsManagement #DigitalTransformation #WorkflowAutomation #ServiceManagement#EnterpriseSolutions #TechCareers #ServiceNowAdministration #ITAssetManagement #GovernanceRiskCompliance
Dxc Technology
View- Website:
- dxc.technology
- Employees:
- 88721
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Servicenow Developer And Business AnalystDxc TechnologyUnited States
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Servicenow Developer/ AdministratorDxc Technology Oct 2022 - PresentUnited StatesAs an accomplished ServiceNow expert, I specialize in managing and deploying comprehensive ServiceNow solutions, covering CMS, Change Management, Incident Management, Knowledge Management, Asset Management, Business Management, and Service Catalogs. I excel in implementing ServiceNow's HR Service Delivery, Project Portfolio Management (PPM), and IT Service Management (ITSM) modules, ensuring they align with strategic organizational goals.My expertise includes managing the entire software asset lifecycle on ServiceNow's SAMPro platform, from acquisition to disposal, utilizing Agile methodologies to deliver projects on time and within budget. I effectively integrate GEN AI capabilities into ServiceNow, enhancing decision-making and efficiency by automating routine HR tasks and generating actionable insights from HR data.I lead in designing and implementing ServiceNow integrations using eBonding, SSO, and REST APIs, improving interoperability and automating IT processes. My technical skills are extensive in Oracle SQL, Service Portal design, and employing Automated Test Frameworks for stringent quality assurance.Additionally, I pioneer ServiceNow Discovery initiatives, which automate IT asset identification and seamlessly integrate with platforms like SailPoint and Workday to ensure data consistency and operational streamlining. I configure and customize ITOM and CMDB solutions, significantly enhancing IT service delivery and infrastructure management.I have a proven track record in leading end-to-end ServiceNow implementations, conducting rigorous testing, and managing user acceptance testing and training, ensuring successful project deliveries and effective adoption of ServiceNow solutions. My strategic approach to IT service management, combined with advanced automation and analytics, makes me a pivotal asset in driving IT innovation and operational excellence in any organization.
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Servicenow DeveloperWalmart Jun 2019 - Sep 2022United StatesAs a seasoned ServiceNow expert, I led significant projects to enhance software asset management (SAM) by orchestrating the migration of data from various SAM tools into ServiceNow SAM Pro. This key initiative bolstered our organization's asset management processes. I adeptly customized and deployed the ServiceNow EO&T application, significantly boosting IT onboarding efficiency and satisfaction through effective leadership and rigorous testing phases.I am proficient in integrating ServiceNow with external systems using REST and SOAP APIs, showcasing my skill in managing complex system integrations and data flows. My technical strengths include creating tailored ServiceNow applications, modules, and data structures, managing seamless data migrations, and enhancing asset management functionalities.In IT asset and incident management, I applied an intricate understanding of Incident Management processes, ensuring a streamlined ITAM lifecycle. My role encompassed extensive customization and maintenance of ITIL modules such as Incident, Change, and Problem Management, where I configured SLAs, customized forms, and engineered workflows tailored to organizational demands.Additionally, I managed database integrations with Oracle and MS SQL, boosting data analysis and reporting capabilities. Utilizing JavaScript, I scripted in business rules, client scripts, UI policies, and UI actions to automate and refine business processes.My responsibilities also included configuring email notifications and alerts, drafting technical and functional specifications, and leading regression, quality assurance, and user acceptance testing. My collaborative efforts were instrumental in integrating ServiceNow SecOps with other ITSM modules, ensuring operational continuity. My experience in creating and managing update sets, along with migrating changes across instances, underscores my comprehensive proficiency in managing ServiceNow environments. -
Servicenow Administrator/DeveloperAccenture Oct 2015 - Dec 2017Hyderabad, Telangana, IndiaSkilled ServiceNow professional in deploying and maintaining platforms, and adept at code migration through update sets from non-production to production environments in a structured bi-weekly release cycle. My experience includes conducting detailed regression testing and resolving issues during upgrades from Fuji to Helsinki versions. I excel in creating and refining service catalogs, incorporating new items, crafting workflows, and formulating execution plans, consistently liaising with stakeholders to ensure alignment with user requirements.My technical expertise spans incident management, change management, and the development of custom applications within ServiceNow. I proficiently manage JDBC extracts, SQL queries, and external connectivity through SN data sources, web services, email integrations, and LDAP. I have enhanced user interfaces using Jelly scripting within UI Macros, improving the presentation and relevance of catalog items. My work with Order Guides has streamlined request processes, enhancing user experience.I support user groups in configuring reports and creating intuitive homepages, facilitating easy access for end-users. I have developed custom ServiceNow pages and widgets using AngularJS, HTML, and CSS, showcasing my front-end development skills. My integration work includes enabling LDAP and TIBCO connections via SOAP web services and implementing event-based notifications for updates on tickets.I manage security by creating custom roles and configuring ACLs to safeguard data access. I have simplified workflows using the Graphical Workflow editor, making complex processes more user-friendly. I participate in the knowledge base lifecycle, author knowledge articles for user assistance, and develop new metrics for incident reporting.I specialize in writing business rules, client scripts, UI policies, and UI actions to customize ServiceNow instances, demonstrating my commitment to delivering top-tier IT solutions. -
Software DeveloperVolio Technologies Limited Jul 2013 - Sep 2015
Venu Gadde Education Details
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Computer Science -
Computer Science
Frequently Asked Questions about Venu Gadde
What company does Venu Gadde work for?
Venu Gadde works for Dxc Technology
What is Venu Gadde's role at the current company?
Venu Gadde's current role is ServiceNow Developer and Business Analyst.
What schools did Venu Gadde attend?
Venu Gadde attended Western Illinois University, Jawaharlal Nehru Technological University.
Who are Venu Gadde's colleagues?
Venu Gadde's colleagues are Saritha Sekar, Wameed Al Juboori, Kunal Shirsat, Michał Płecha, Lưu Đặng An Khang, Jack Young, Saketh Reddy Ganji.
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