Venugopal R Email & Phone Number

Chennai, Tamil Nadu, India

till 24.06.2022

Chennai, Tamil Nadu, India

till 24.06.2022

Chennai, Tamil Nadu, India

• Managing Depository service operations like demat account opening, delivery instruction slip execution, pledge instructions, modification on client details, POA registration, Demat Request, etc• Handling compliance part for both NSDL and CDSL• Handling back office (LD) to slip issuance, welcome letter generation for new clients, importing files from NSDL and CDSL account system• Handling client / branch queries on all demat / KYC operations• Handling KYC registration division of both NDML KRA and CVL KRA• Handling combined package LD-CCM for both account opening of Trading and Demat accounts.* Handling demat clients billing activity, provide GST, Trial balance, Ageing report to Accounts Division* Handling client's KYC registration with KRA and CKYCR

Chennai, Tamil Nadu, India

From Oct’2019, handling NBFC operations• Margin Funding & Loan Against Shares (LAS) Account Opening - Scrutnizing, Processing. Handling CKYC process• VCIP (Video based customer identification process) – checker level• Handling inspection of RBI on KYC part & nternal audit on KYC part and operations• Trade file process, Payment and Receipt entry, EOD process and monthly Interest Generation process• Addition / Deletion of approved collateral in Miles and handling additional loan disbursement process. • Reporting to Regulator (NeSL), Credit Committee, Investment Committee, Management• Adherence to Company policies and processes• Co-ordinating with CAMS, Kfintech, Capricon (DSC provider). NEIL (esigner), Razorpay for new onboarding software (LAMF module)

Chennai Area, India

• Managing Depository service operations like demat account opening, delivery instruction slip execution, pledge instructions, modification on client details, POA registration, Demat Request, etc• Handling compliance part for both NSDL and CDSL• Handling back office (LD) to slip issuance, welcome letter generation for new clients, importing files from NSDL and CDSL account system• Handling client / branch queries on all demat / KYC operations• Handling KYC registration division of both NDML KRA and CVL KRA• Handling combined package LD-CCM for both account opening of Trading and Demat accounts.

New Delhi Area, India

• Appointing franchisee to improve the customer database, local presence for customer service and to have national presence.• Handling ETDS (issuance of PAN & accepting eTDS returns) division. • Handling the system requirements and software maintenance of the branches.• Handling Good number of franchisees of ETDS division & MF division. In my period, north region is in No.1 position in ETDS franchisee performance. FY 2007-08, 2008-09, achieved good business volume thru MF franchisees • Co-ordinating with Chennai HO and also all branches in northern & eastern region for all operation related issues in Demat, Stock broking, eTDS & PAN processing, etc. • Co-ordinating with service providers like TATA for VSAT installation and Airtel / MTNL / Reliance for Broadband & ISDN lines• Developing Franchisee across northern region• Handling SMS marketing & branch operation in addition to other responsibilities

New Delhi Area, India

• Personally developed Insurance Back office package to maintain proposal and policy details as well as generating various reports• Personally developed Tele-caller System to maintain all the client details and their feedbacks on our products.• Handling branch office software (Deposits, Debentures & RD) of Shriram. Modifying and troubleshooting on the above packages.• Providing training to the new system executives on existing packages.• Handling System and Software requirements of 59 branches all over north India.

Chennai Area, India

Jun 1999 – July 2003 Manager – AdministrationInnovation Software Exports Limited is the listed and public limited company, which is, listed on three major stock exchanges viz Chennai, Mumbai and Ahmedabad. They are mainly engaged in the business of Software training and development.• Monitoring and Managing a team of Faculties• Responsible for the smooth functioning of the training institute• Coordinating between the client and the trainees during development projects• Responsible for the entire Unit’s Administration• Development and managing distribution of management reportsOct 1996 to May 1999 Customer Support Manager - Educational CDs• Responsible for maintaining constant client contacts and relationships• Responsible for maintaining and developing the Franchisee • Handled customer complaints relating to educational CDs • Coordinating with the Sales Team and the Development TeamAug 1994 – Sep 1996 Secretarial Officer• Handled entire share department activities like share transfer/transmission, share holder grievances, etc.• Complied all statutory records with Registrar of Companies, Stock Exchanges, SEBI and Company Law Board• Conducted Annual General Meeting and Organized Board Meetings of the Organization